Director of Account Management

What We Do   At GoGuardian, we’re helping build a future where all learners are ready and inspired to solve the world’s greatest challenges. Our award-winning system of learning solutions is purpose-built for K-12 and trusted by school leaders to promote effective teaching and equitable engagement while helping empower educators to keep students safe.    What It’s Like to Work at GoGuardian   We are a fast-growing learning company that thrives on making bold moves and setting high standards. Working with us means joining a (mostly!) remote team of diverse, passionate, mission-driven employees who are inspired by our vision, dedicated to our customers, and comfortable with rapid change. We balance our rocketship pace with a work culture that offers unbridled support, allyship, and inclusivity…to say nothing of fun! Join our Neurodiversity ERG, attend an online magic show (and bring your kids), head to a DEI Community of Practice session, share a pet photo with other dog lovers, or relax in an online meditation class. Our culture has earned us accolades! We have been named one of Built In's 2022 Best Places to Work™ and are certified as a Great Place to Work®.   As the Director, Account Management - SMB, you’re a strategic, passionate, and driven individual who loves driving renewal, expansion, and cross-sell. You’re excited about upholding a culture of disciplined pipeline creation, opportunity management, and forecasting processes for a high volume business.  While this job posting uses "El Segundo, CA" as the location, please note this role is currently being recruited for remote work or reporting to headquarters if within commuting distance.  What You'll Do Lead a team of experienced AM Managers to deliver consistent performance in renewal, expansion, and cross sell Run a large volume renewal business through one-to-many strategies and tactics Champion rigorous processes for opportunity management, pipeline creation, and forecasting Leverage technology to deliver a high quality outreach and renewal process for a large number of low-spend clients Appropriately identify, diagnose, and solve challenges that impact revenue performance Build productive partnerships with key stakeholders in Product, Customer Experience, Customer Marketing, and Revenue Operations Partner with AM Managers to create and make progress on career and skill development goals Uphold and execute on a behaviors-based coaching philosophy that encourages and rewards a growth mindset  Enforce and drive exceptional Salesforce hygiene Who You Are 7+ years in an revenue management role in SaaS 4+ years in a direct people-management role Committed to the growth and success of your team Proven track record of consistently meeting and exceeding revenue goals in a high volume business Passion for technology and the fast-paced environment of a high growth company Experience in Ed Tech is a plus What We Offer  Competitive pay, complete health insurance, 401(k) matching, bonuses, and an employee stock option plan. Flexible time off, 13 paid holidays, paid parental leave, wellness days, and a paid year-end holiday break. A robust catalog of benefits that support your professional growth and personal wellbeing: learning funds, lifestyle funds, online yoga & meditation classes, fertility & adoption reimbursement, giving funds with company match, and more… Plus the intangible: A varied and challenging role in a global and highly innovative high-growth company. Supportive, driven colleagues who have your back and share your passion. The typical base salary range for this position is $170,000 plus variable pay of $70,000 per year. The range displayed on this job posting reflects the minimum and maximum target for new hire base pay for this position and your pay will be determined by a variety of factors, including your primary work location, skills, qualifications and experience. Additional benefits information is listed on our careers page.   Please share this with your friends or co-workers who may be interested in working at GoGuardian! We have multiple openings and are always looking for talented people.    GoGuardian is an equal opportunity employer and makes employment decisions on the basis of merit and business needs. GoGuardian does not discriminate against employees, applicants, interns or volunteers on the basis of race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, pregnancy, marital status, sex, age, sexual orientation, military and veteran status, registered domestic partner status, genetic information, gender, gender identity, gender expression, or any other characteristic protected by applicable law.   GoGuardian's Job Applicant Privacy Policy is located here .    #BI-Remote