Help empower our global customers to connect to culture through their passions.
Why you’ll love this role
Interested in growing your career on the cutting edge of culture, working for the company selling the hottest brands and products around the world? You will be an integral member of an exciting, hyper-growth company as we continue to expand our operations globally. If you enjoy working in a start-up culture, where ambiguity inspires your creativity, StockX, may be the place for you!
The Quality Assurance Specialist will work cross-functionally with our team supporting the operation in an accurate and timely manner. S/he will audit process to assure effective operation and control and to verify compliance with established standard practices. This role will also support operations in identifying root cause and corrective actions to prevent further production of undesirable product, performing material and product evaluations, and recording organizing, and analyzing results.
What you’ll do
Review quality issues with products and review level of severity
Document quality issues with the product and communicate with Operations, Customer Service and Customers
Identify, communicate and execute process improvements
Provide daily, weekly and monthly reporting of quality performance
Communication within operations team members on quality concerns and corrective actions
Support the quality assurance process and procedures across operations
Support analysis requirements for operations expansion into additional locations
Identify opportunities to continue to improve the efficiency of operations
Develop and execute supplier scorecards
Coordinate and manage supplier business reviews
Support and help develop Marketing and Operations forecasting
Provide project assistance for additional tasks as needed
About you
Minimum of 2 years experience in quality assurance, operations, or a related field
High School diploma or equivalent
Sense of urgency to perform tasks to timelines
Comfortable in a fast-paced work environment
Ability to work well in teams and good communication skills
Strong attention to detail
Nice to have skills
0-3 years of experience in assessing value and risk of footwear, streetwear, and collectibles
(including but not limited to textiles, electronics, energy categories)
Fashion retail background
Location: Onsite - West Caldwell, NJ
Pursuant to the various pay transparency laws/acts, the base hourly range is $18 per hour, plus opportunities for benefits (e.g., medical, dental), equity and discretionary bonuses. Compensation is dependent on geography and may vary.
Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.
About Us
StockX is the premier current culture platform for buying and selling authentic, new, sought-after products. Our powerful marketplace connects buyers and sellers for sneakers, apparel, accessories, electronics, collectibles and trading cards around the world. We provide millions of global customers with unprecedented access and market visibility powered by real-time data, allowing them to transact based on true market value. Launched in 2016 in Detroit, Michigan, StockX now employs more than 1,500 people in offices and authentication centers in 11 countries.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. StockX reserves the right to amend this job description at any time.
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