People&Culture Director

At SmartBear, we deliver the complete visibility developers need to make each release better than the last. Our award winning and industry favorite tools TestComplete, Swagger, Cucumber, ReadyAPI, Zephyr are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including world-renowned innovators like Adobe, JetBlue, FedEx, and Microsoft.  People & Culture Director  About the role: Conducts regular meetings with Managers and Directors. Consults with line management, providing P&C and business strategy advice when needed. Analyzes metrics and trends in collaboration with the P&C group to develop programs, solutions, and policies. Manages and resolves employee relations issues. Conducts effective, thorough, and objective investigations of company policies. Maintains advanced knowledge of legal requirements related to the daily management of team members, ensuring regulatory compliance and reducing legal risks. Provides regular performance management guidance to management, such as counseling, disciplinary actions, coaching, and career development. Works with team members and management to build morale, improve work relationships, and increase productivity. Provides P&C policy interpretation and guidance. Develops contract terms for promotions, new hires, and transfers. Assists local and international team members with P&C related matters. Identifies training needs for individual coaching needs and business units. Analyzing and reporting out on data trends. Data based guidance and recommendations. Ability to interpret, apply and comprehend sections of applicable ordinances, guidelines, regulations, and policies. Ability to acquire a detailed understanding of the organization’s qualifications, jobs, hierarchy, and practices related to these factors. We are looking for someone who has: 7+ years previous experience as an HR / People & Culture Business Partner. Highly organized, detail oriented, and able to meet deadlines in a multi-task, fast-paced environment. Excellent written and verbal communication skills in English, customer service, and interpersonal skills, attention to detail, and organizational skills.  Time management skills and an ability to meet deadlines.  Excellent problem-solving skills and analytical skills. Experience working for a U.S. based company strongly preferred. Very good knowledge of the Labor Code. Why you should join the SmartBear crew: You can grow your career at every level. We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun. We love celebrating our SmartBears; we even encourage our crew to take their birthdays off. We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. We celebrate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes. Did you know? Our main goal at SmartBear is to make our technology-driven world a better place. SmartBear is committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve. SmartBear is headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India. We’ve won major industry(product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work. SmartBear is an equal employment opportunity employer and encourages success based on our individual merits and abilities without regard to race, color, religion, gender, national origin, ancestry, mental or physical disability, marital status, military or veteran status, citizenship status, age, sexual orientation, gender identity or expression, genetic information, medical condition, sex, sex stereotyping, pregnancy (which includes pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), or any other legally protected status. #LI-KK1