Deal Operations Manager

We are a team of doers, seasoned engineers, hackers and builders, working on the future of streaming data. Funded by premier investors including GV and Lightspeed, Redpanda is building the streaming data platform for developers. We’re evolving streaming beyond the Apache Kafka® protocol into a unified “engine of record” that delivers a categorical reduction in complexity, wicked-fast performance, onboard Wasm transforms, and transparent tiered storage that gives consumers access to both real-time and historical data from a single API.   About the Role: As Deal Operations Manager, you will be joining the Field Operations team to be a trusted advisor, guiding our Sales Team through intricate deal landscapes. Your expertise will be the key to unlocking opportunities, advising on contract options, and ensuring our deals align with our vision. You’ll manage the heartbeat of our operations, from quoting to cash, ensuring compliance with policies and deadlines, and driving the closure of impactful deals. The ideal candidate will possess a strong blend of strategic thinking, operational excellence, and data-driven decision-making. You Will:  Strategic Partnership: Collaborate closely with Sales, Finance, and key stakeholders, shaping non-standard deals and negotiating with enterprise customers, making every day a new challenge Operational Excellence: Drive initiatives to simplify processes, optimize quote-to-cash procedures, and enhance our deal policies, making a real impact on our productivity and efficiency Innovation Hub: Be a part of our exciting journey as we embrace the latest technologies, tools, and workflows, continuously enhancing our processes and tools to stay ahead in the industry Career Growth: Thrive in a high-growth startup environment, where your contributions are recognized and opportunities for career advancement are limitless Exceptional Team: Work with a group of passionate, open-minded professionals who value collaboration, innovation, and a good sense of humor You Have:  Expertise: 5+ years in deal desk, Sales Operations, or related roles, with strong proficiency in deal desk and quote-to-cash processes. Experience in both Direct and Channel Sales is highly desirable Strategic Mindset: Blend your operational excellence with strategic thinking and data-driven decision-making, ensuring our deals align with our objectives and drive results Negotiation Skills: Navigate complex contractual landscapes, negotiate with enterprise customers, and work closely with Sales teams to drive deal closures Tech Savvy: Familiarity with Salesforce, CPQ, Excel, and PowerPoint, with a keen interest in staying ahead with the latest sales tools and technologies Leadership: Build an environment of trust and respect with our Field teams, speak confidently to senior audiences, and escalate solutions effectively, driving a culture of operational excellence   U.S. base salary range for this role is $118,000 - $130,000 (CO, TX) and $130,000 - $155,000 (CA, NY, WA). Our salary ranges are determined by role, level, and location. As a remote-first company, we strive to consider each candidate's job-related skills, location, experience, relevant education or training to determine individual base salary. Your talent partner will share more about the specific salary range for your preferred location during the hiring process. Redpanda is used by Fortune 1000 enterprises pushing hundreds of terabytes a day, as well as by the solo dev prototyping a React application on her laptop. Think of it as a streaming data API platform that scales with you from the smallest projects to petabytes of data distributed across the globe. Join Redpanda if you’d enjoy being part of a fast-moving, 100% remote organization with team members around the globe and a culture based on trust, transparency, communication, and kindness.  #LI-Remote