Smartsheet is looking for an experienced Project Manager to lead marketing projects, ensuring they have the right requirements, scope, resources and that they align with Smartsheet’s business needs. You will be the interface between business partners across multiple functional teams and guide the project team from start to delivery.
This is a full-time position on our Marketing PMO team and can be based remotely within CR or in Smartsheet’s corporate offices in San José.
You will:
Partner with multiple teams across our company to define scope, requirements, and level of effort for marketing projects and programs.
Lead the execution of marketing projects, programs, and campaigns by working directly with teams across multiple functions of the business.
Manage the active work and backlog, communicate and address priorities and risks to the resources and business partners.
Be the daily contact for project teams and partners, managing a sequence of consistent documention and communication.
Provide advice to business partners on options to accomplish requested projects.
Anticipate and respond to risks and changes in project scope - identify and remove roadblocks.
Lead post-project retrospective discussions and share and implement improvements for future programs.
You will contribute to managing the team’s capacity by understanding the current state of the project pipeline and clarifying trade offs when changes are made to the project roadmap.
Work with internal resources (e.g. creative teams, web development and QA, integrated marketing, product marketing, events, legal, etc.) to prioritize work to meet the proposed schedule as well as longer-term marketing initiatives that could span years.
Support colleagues on the Marketing PMO team in delivering world class PMO support and expertise at Smartsheet, and participate in optimizing existing team processes.
You have:
Bachelor’s degree in relevant field, or equivalent PM certification (e.g. PMP)
You have 5 or more years of relevant professional experience, demonstrating a strong understanding of program management, common marketing strategies, campaigns, branding, and customer engagement techniques.
Strong proficiency in both written and oral English communication is required for this role
Balance of program-level thinking with a tactical approach to program completion.
Collaboration experience and the ability to present to partners at all levels of the company.
A keen understanding of how to work effectively with external and internal creative, editorial, and production resources.
The ability to get un-stuck, productivity habits, and practice with prioritization.
Strong sense of ownership, urgency, and drive.
Enthusiasm to dig into project details, and creativity and initiative to improve effectiveness.
Working knowledge of the systems, tools, and processes required to accomplish marketing projects.
At least entry-level proficiency in using Smartsheet.
Proficiency in using content management systems like Drupal CMS is a plus.
Perks & Benefits:
Fully paid Health & Life insurance for full-time employees and family members
Monthly stipend to support your work and productivity
Asociacion Solidarista with employee and employer contributions as well as potential alliances with entities such as universities, gyms, etc.
12 days paid Vacation + Flexible Time Away Program
20 weeks fully paid Maternity Leave
12 weeks fully paid Paternity/Adoption Leave
Personal paid Volunteer Day to support our community
Opportunities for professional growth and development including access to LinkedIn Learning online courses
Company Funded Perks including a counseling membership and your own personal Smartsheet account
Teleworking options from any registered location in Costa Rica (role specific)
Equal Opportunity Employer:
Smartsheet is an Equal Opportunity Employer committed to fostering an inclusive environment with the best employees. We provide employment opportunities without regard to any legally protected status in accordance with applicable laws in the US, UK, and Australia. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
At Smartsheet, we aim to build an inclusive environment that encourages, supports, and celebrates the diverse voices of our team members who also represent the diverse needs of our customers. We’re looking for people who are driven, authentic, supportive, effective, and honest. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we welcome diverse perspectives and people who aren’t afraid to be innovative—join us!
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