Partner Manager

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential. What We’re Looking For: Our university and industry partnerships are one of 2U’s greatest strengths and we are looking for an accomplished professional to join the team as a Partner Manager. The role is responsible for managing a portfolio of partners to deliver on 2U’s mission and business goals. Successful candidates will do so through building trust and mutually beneficial, enduring relationships with their partners, as well as working closely with cross-functional teams across 2U. Partner Managers bring a combination of business acumen, consultative skills, partner management experience and a proven ability to achieve business results through partnerships. “Relationships matter” and “make service your mission” are two of 2U's guiding principles.  These come together when faced with managing challenging conversations, varying points of view, and resolving issues across parties. As part of any customer facing role, it is inevitable your responsibilities will include working proactively through complex interactions and relationships. You will be called upon to manage situations like these to ensure the best possible outcomes for our students, partners, and long term relationships. Responsibilities Include, But Are Not Limited To: Relationship Management: Develop and manage key relationships at your partners’ institutions. This starts with onboarding your partners and continues on through their entire time as 2U partners. Partner Managers are responsible for the health, growth and renewal of all partnerships in their portfolio. Advising: Provide your partners with valued insights and guidance. Ensure your partners understand our platform, growth strategies, and goals. Similarly, ensure your partners understand and participate in our initiatives to improve business results and learner impact. Partner Managers strive to align their partners’ and 2U’s strategies and implement our plans with their support. Partnership Engagement and Growth: Ensure you partners are contributing new courses and programs on edX.org, year over year. Identify other product line opportunities (degrees and our other alternative credentials) with your partners to help them grow with us and meet learners’ needs and 2U’s goals. Cross-Functional Coordination: Collaborate across 2U to meet our business objectives with partners and effectively coordinate with internal teams. Things That Should Be In Your Background: Bachelor’s degree required Minimum of 5 years’ experience directly related to the duties and responsibilities specified Success in other account or partnership management positions where you consistently delivered on added value to your partners and meeting your goals A track record on developing enduring partner relationships. This includes their primary point(s) of contact and other key stakeholders at varying levels of a partner’s organization Strong business acumen and communication skills The ability to effectively manage a portfolio of global partners Comfortable working with diverse teams and in fast-paced, dynamic environments Focused on achieving defined results and exceeding goals and objectives Strong attention to detail and excellent follow through Ability to think critically and identify potential issues before they arise Excellent listener balanced with ability to challenge others constructively and stimulate the thinking of others Benefits & Culture Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow We offer comprehensive benefits (unique per country) and excellent work/life balance. Full-time, ZA benefits include:  2 complimentary Getsmarter short courses per year Subsidised medical aid with Discovery Health Medical Scheme 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit Employee Assistance Program (EAP) Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break 2U Diversity and Inclusion Statement At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike.  2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at:  recruitingaccommodations@2u.com .   About 2U Inc. (NASDAQ: TWOU) For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com. About edX edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. (Nasdaq: TWOU). Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org. Learn more at https://2u.com/careers/ #NoBackRow The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. 2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.  2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.