Manager, Collections Support (Hybrid)

#BI-Hybrid #LI-Hybrid We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: In the role of Manager, Collections Support, your responsibilities include managing the early delinquency team, overseeing UCC filing process and skip tracing process, and much more. The main goal is to equip the Small Business collections team with an extensive array of tools to help clients address their delinquencies, all while upholding a standard of professionalism and empathy. This role will report to the Operations Manager, SMB Collections. Responsibilities: Manage the early delinquency team, with a focus on enhancing existing processes Provide oversight to an internal support team that serves both of our internal collections teams Create and maintain key performance indicators (KPIs) Develop and execute strategic initiatives to boost revenue Mitigate risks and ensure adherence to applicable regulation Requirements: 3 or more years of leadership experience in a related capacity Prior experience in a B2B collections Proficiency in Excel and a strong aptitude for working with diverse types of technology Excellent interpersonal skills are necessary for effective collaboration with multiple internal teams and external partners Comfort with a dynamic work environment and a demonstrated ability to adapt to change are crucial attributes For Colorado-based candidates, the budgeted range is $75,000-$85,000 but actual compensation may vary based on experience including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. The successful candidate may also be eligible to participate in incentive plans, and the Company’s benefits plans.  More details about our company benefits can be found at the following link: Enova Benefits Benefits & Perks: Flexible work schedule (In-office T/W/Th and remote M/F for hybrid-eligible roles) Health, dental, and vision insurance including mental health benefits 401(k) matching plus a roth option (U.S. Based employees only) PTO & paid holidays off Sabbatical program (for eligible roles) Summer hours (for eligible roles) Paid parental leave DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) Employee recognition and rewards program Charitable matching and a paid volunteer day…Plus so much more! Full-Time Employees working 30+ hours per week are eligible for benefits; interns are not eligible. About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions.   Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture here .  It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click here to review our California Privacy Policy for Job Applicants.