Sales Reporting Analyst

About Us Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million users and 700,000 board members and leaders with a holistic view of their organization’s GRC practices so they can make better decisions, faster. No matter the challenge. At Diligent, you are an agent of positive change. You are joining a team of passionate, smart, creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. Be a part of a global community on a mission to make a real impact. Learn more at  diligent.com . About Diligent Corporation: Diligent Corporation is a global leader in modern governance, empowering organizations to thrive and endure in today's complex, fast-paced business landscape. We provide innovative SaaS solutions that help board members, executives, and other stakeholders make better decisions and drive organizational success. With a strong commitment to excellence, innovation, and client success, we are seeking a Sales Reporting Analyst to join our Sales Operations team in Mexico City.   Position Summary: As a Sales Reporting Analyst at Diligent Corporation, you will play a pivotal role in providing critical insights to our Sales and Executive teams by effectively utilizing data from Domo and Salesforce.com. The successful candidate will possess a strong analytical mindset, proficiency in data visualization, and experience in creating actionable reports and dashboards. This position is based in Mexico City and offers the opportunity to work in a dynamic, collaborative, and innovative environment. Additionally, this role will manage the weekly sales forecasting cadence.   Key Responsibilities: Data Analysis and Reporting : Collaborate with the Sales team to understand reporting requirements and objectives. Extract, analyze, and interpret data from Salesforce.com and other sources to identify trends, sales performance, and areas for improvement. Develop and maintain custom reports and dashboards using data visualization tools such as Domo to provide actionable insights. Data Quality Assurance: Ensure data accuracy and consistency by conducting regular data validation and cleansing activities. Collaborate with IT teams to resolve data integration and data quality issues. Performance Metrics: Define and track key performance indicators (KPIs) related to sales performance, pipeline management, and revenue forecasting. Generate regular reports to monitor and communicate KPIs to relevant stakeholders. Sales Forecasting: Manage the weekly sales forecasting process, working closely with Sales leadership. Collect and analyze data to develop accurate sales forecasts, helping the organization make informed decisions. Collaborate with Sales teams to update and refine sales forecasts based on changing market conditions and trends. Training and Support : Provide training and support to Sales teams on using reporting tools effectively. Offer assistance in generating ad-hoc reports and responding to data-related inquiries.   Qualifications:   Bachelor’s degree in business, Finance, Analytics, or a related field. Minimum of 2-3 years of experience in a Sales Reporting or Business Analyst role. Proficiency in using Domo and Salesforce.com for data extraction and reporting. Strong analytical and problem-solving skills with a keen attention to detail. Experience with data visualization tools and creating dashboards. Excellent communication skills, both written and verbal. Ability to work collaboratively in a cross-functional team environment. Fluent in both English and Spanish. What Diligent Offers You   Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients We care about our people.  Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few We have teams all over the world . We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney. Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding. Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place.  Headquartered in New York, Diligent has offices in Washington D.C., Baltimore, London, Galway, Budapest, Vancouver, Bengaluru, Munich, and Sydney.    We are a drug free workplace. Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and Know Your Rights . We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com . To all recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes.