Team Lead, VSB

About Dialpad Work Beautifully Dialpad is the leading Ai-Powered Customer Intelligence Platform that is transforming how the world works together. Based on 4 billion minutes of analyzed voice and meetings data and growing, we have designed one, beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. More than 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. With initial funding and leadership from Google and leading venture capitalists such as ICONIQ and Andreessen Horowitz, Dialpad has over $200M in ARR and is one of the fastest growing Ai companies in the world. About the team You will contribute to our global Sales team by acquiring new customers, uncovering market opportunities, and getting the market talking about Dialpad! The global Sales team is made up of Sales Development, Channel, Enablement, VSB, SMB, MidMarket, and Enterprise teams—all teeming with unbridled passion and grit. Our reps help businesses solve complex communications problems felt by everyone around the world. What you will achieve In your first 30 days: Discover Dialpad You’ll work closely with a current VSB Leader to get up to speed on current reporting process, workflows, systems and data sets  You’ll cultivate relationships with Global Sales, Marketing, and Recruiting teams to understand strategy and goals You’ll become an expert in our key Sales systems: Salesforce, Outreach, Domo, & Highspot You’ll collaborate with YOUR sales team and assess their feedback on what to start, stop, and continue in order to accelerate business growth You’ll shadow sales reps workflow and discovery, demo, and set up calls, and develop your own Dialpad storyline  By the end of your first month, you’ll know where to go to find answers to your questions, who to engage when you identify opportunity areas, and how to implement those solutions into action.  In your first 60 days: Be a contributor You’ll implement systems and processes that optimize for efficiency & effectiveness in achieving sales team goals You’ll develop weekly cadence with your sales reps to coach and discuss deal strategy, forecasts, and personal & professional development You’ll build out persona, industry, and/or use case best practices designed to develop an adaptable, customer-centric sales team  You’ll be able to provide recommendations for sales process and system improvements that up-levels Global Sales org  By 90 days: Be a leader Working with a current VSB Leader, you’ll identify, interview, and onboard new reps that possess Dialpad culture/values, a history of consistent sales success, and a growth mindset You’ll forecast and quantify our gaps, risks, and opportunities to support our Sales and recruiting strategy as we grow You’ll recommend operational changes that can drive increased performance. You’ll generate business hypotheses of what drove those recommendations You’ll be an expert in updating the Team’s Dashboards, know our process inside and out and be an expert in all things VSB Who you are You bring your authentic self to work each day and embrace unique qualities, traits, and skills that make you who you are. You lead from a place of curiosity - seek to comprehend others perspectives, proactively unwind complexities into simple solutions, and challenge the status quo. You’re a compassionate leader who prioritizes the personal & professional well-being of your team. You do the right thing, even when no one is watching - you are a Dialer. Dialpad benefits and perks Equity, balance, and belonging At Dialpad, we strive to ensure that Dialers are free to bring their full selves to work each day, and champion the intersectionality that exists between gender identity, ethnicity, age, disability status, and the many other aspects of our greater humanity. Culture We’ve been named a Top Workplace seven times, and a big part of this is because of our collaborative culture that elevates our teammates, celebrates wins, and brings together passion and talent.  Compensation and equity Teamwork makes the dream work, and Dialpad offers competitive rates because each and every Dialer participates in our success. Don’t meet every single requirement? Studies have shown that women and marginalized groups are less likely to apply to jobs unless they meet every single qualification. At Dialpad we are dedicated to building an inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles. Dialpad is an equal-opportunity employer. We are dedicated to creating a community of inclusion and an environment free from discrimination or harassment.