Job Requisition ID #23WD72179Position OverviewCome join our top-notch communications team and bring your communications expertise and creative ideas to further our impact. At Autodesk and in Customer Success (CS), we believe that an inclusive environment is better for our employees and our customers. This role plays a pivotal part in creating an experience where employees feel informed, inspired and valued. In this role, you will work with the CS Communications team to develop strategic communications initiatives that support and advance the CS mission and org-wide goals. You will partner with CS Communications Business Partners to help motivate their teams with clear and inspiring messaging and represent the POV of their employees in planning conversations. You will have the support and collaboration of your centralized communications team peers to share best practices and insights and to reinforce a sense of community, common purpose, and teamwork within the growing Customer Success organization. Why join the Customer Success Communications Team? Because we make work meaningful for people. The CS Communications team is a collaborative group of communications professionals with expertise in content development, communications strategy, storytelling, program management, writing/editing, and graphics. Leveraging those skills, we use our internal platforms to champion the people, customer successes, ideas, projects, and initiatives within CS. We connect the dots between the business goals and the real work of our teams do to achieve those goals. And we have fun doing it. ResponsibilitiesHere is how you can contribute to our team and our organization: Work with Communications Business Partner to drive communications programs that showcase the strategic priorities and impact of the Customer Success organization and the Customer Technical Success (CTS) divisionInvestigate and create content that elevates the CTS business and highlights the accomplishments of the CTS teamPartner with fellow Communications Specialists within CS to showcase cross-team collaborations that drive exceptional customer and employee experiencesPlan and execute high-quality written and visual content including email newsletters, website, slideshow presentations, and video content to tell stories about the CTS business and teamThink creatively to drive content engagement and manage processes, guidelines, and tools, working with engagement metrics to inform approaches to content creation and deliveryIdentify and collaborate with stakeholder groups to develop key program relationships, gain knowledge of the business, and drive meaningful content creationBring an innovative and creative mindset to projects and collaborate with colleagues on the CS Communications team to implement central communications programs and events, as well as to share learnings and best practicesMinimum Qualifications Proven project management skills that demonstrate a high level of organization and the ability to drive projects to completion and persevere to get the job doneEnthusiasm for storytelling approach that leverages strong visual, written and verbal communication skills Strong interpersonal skills: flexibility, patience, creativity, and the ability to adjust work style to different partnerships and changing prioritiesStrong work ethic, craftsmanship, and quality standards Proficient with multiple desktop applications, including Microsoft Word and PowerPointFamiliarity with collaboration technology, including Zoom, Slack, Microsoft Teams, Mural, Asana, etcExperience working in a global team and/or in the technology industry a plus but not requiredIf this job sounds exciting to you, and you only meet some of these qualifications, we encourage you to apply. There is a lot of opportunity to learn on the job, and we are more focused on finding the right person vs. the right resume. Optionally, please provide one writing sample and/or one presentation you have created. #LI-SV2Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!Salary transparencySalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Diversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
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