Inside Sales Account Manager – German speaking

What if the work you did every day could impact the lives of people you know? Or all of humanity?At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.Working at Illumina means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.Inside Sales Account Manager – German speakingBerlin Office based (3 days per week) or we may consider remote working Why youAs an Inside Sales Account Manager, you will be managing the customer sales process for German speaking customers, finding new customers and using our CRM database to contact existing customers via phone and email, with some potential for field visits. You will have technical skills in life sciences and commercial skills to drive and achieve sales objectives. You will be eager to cultivate relationships with existing and new customers to establish you as a trusted partner and a key team player for our commercial business.You will have a strong technical background in molecular biology or genomicsand may have proven successful sales experience with a technical product line, or other sales experience would be considered. You will have the ability to take qualified leads and turn them into closed deals as well as develop and grow accounts through networking at all levels. You will have excellent listening, time management, organizational and interpersonal skills and be a detail- and service-oriented individual.Illumina's employee benefits are industry-leading and include flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, lifestyle allowance, employee stock purchasing program, volunteer time off and much more!This role is based in our Berlin office 3 days a week. However, if you have the relevant skills and are not based close to the Berlin office, we may consider somebody on a remote working arrangement.Responsibilities includeManaging the customer sales process for German speaking customers, finding new customers and using our CRM database to contact existing customers via phone and email, with some potential for field visitsDevelop comprehensive knowledge of prospects including personnel and responsibilities, budgeting, internal politics, products and services, competition, and marketPrepare and give compelling customer sales presentations and participate in all sales activities and assist with general customer demonstrations, training, and supportAchieve sales targets and be responsible for accurately forecasting and maintaining leads, account details and up-to-date opportunity information in CRM databaseReach out to existing customers and qualified leads to guide them to the Illumina products that best meet their needsCoordinate with internal resources to resolve customer questions or objections, create and submit customized offers, and complete the sales processEstablishing and maintaining a strong, positive and productive relationship with customers, including product end users, management and purchasingWork with the broader sales team, including field staff, sales specialists and service contractsCoordinate and communicate sales activities and strategies effectively to supervisorsEffectively build a short/medium/long-term sales pipeline and manage the necessary levels of sales leads, prospects, and opportunitiesAround 10% travel expectationExperience/Education:BA/BS or MS degree in Life Sciences, Ph.D a plusWhat can you expect?Our team members are bright, energetic, and dedicated - they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits program. We view it as a smart investment in our people, one that recognizes the tremendous value they bring to our business every day. At Illumina, we push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless.INDHP#LI-EMEA#LI-HYBRID Illumina believes that everyone has the ability to make an impact, and we are proud to be an equal opportunities employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information.