Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!The opportunityWe are looking for a solution account management intern for our multi-functional renewals team in Central Europe. This position is part of our internship program starting 1st of March 2024.You will maintain relationships with new and ongoing clients and serve as their main point of contact within the Adobe Digital Experience team. You will be responsible for welcoming new customers, setting expectations for their experience with the various platforms, handling ongoing account updates and inquiries from your clients, and maintaining a high rate of customer satisfaction within your portfolio. The clients you will work with are sophisticated, mid-tier brands with complex requirements. Over time, it is expected that you will become the trusted advisor to your clients.An excellent Solution Account Manager intern could be described as having superb communication skills, excited about selling new products that can help their customer grow, always looking to address problems for their clients, able to handle stressful situations, constantly looking to expand their knowledge while keeping their clients happy.What you'll doResponsible for a portfolio of Digital Experience customers.Work with clients and partners to ensure that customers are using the solutions efficiently and achieving success to renew in time.Highlight specific solution resources available to your customers.Identify and grow opportunities within territory to ensure growth attainment.Identify and assess renewal risks for customers.Assist with issue and support customer concerns as needed.Maintain a high level of customer satisfaction.Maintain high levels of customer retention. What you need to succeedCurrently enrolled at university, graduating in 2025Fluency in German and EnglishEffective written and verbal communication skillsPresentation skillsGoal-orientedHunger for continued learning What to expect from the recruitment process All applications will be reviewed after the close date, so please don’t panic if you don’t hear from us straight away! Our selection process typically consists of three stages as follows:Online application15-minute telephone interview with one of our University RecruitersVirtual interview(s) (via MS Teams) with the hiring manager or team As our many awards will tell you, at Adobe you’ll be immersed in an exceptional work environment that is recognized around the world. You’ll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog, https://blog.adobe.com/en/topics/adobe-life and explore the fantastic benefits we offer at Rewards.adobe.com.Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
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