Delivery Manager

Company: Q2
Company: Q2
Location: Bangalore, India
Commitment: Full time
Posted on: 2023-10-28 18:47
As passionate about our people as we are about our mission.What We’re All About:Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients.  At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.What Makes Q2 Special?Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together. Primary Responsibilities:   Develop and maintain strong and successful Alt fi team deliveryOwnership of portfolio of projects and associated delivered revenue  Portfolio-level capacity planning across multiple teams to achieve success  Manage relationships with key customer stakeholders  Ownership of strategic initiatives; continual improvement of the business Manage program escalations  Hands-on management of tracking daily, weekly, and monthly deliverablesExperience in managing core banking , lending ImplementationHaving experience managing a team of 5-10 comprising of Implementation Engineers/BA/QA for a successful delivery of Q2's product.Key Attributes for Success:   Coaching mentality: able to execute through your teams, and provide guidance first  Ability to identify and surface portfolio or delivered revenue risks early  Ability to manage and mitigate program risks surfaced by the Program manager  Financial acumen; able to manage shifting priorities while achieving revenue goals Effective cross-team leader partnerships that are mutually beneficial  Ability to establish a partnership with clients to work towards mutually positive outcomes Ensure engagement renewal by demonstrating the clear value of Alt fi Services  Health & WellnessHybrid & Remote Work Opportunities                                                                  Flexible Time OffCareer Development & Mentoring ProgramsGenerous Retirement Benefit Plans, including a company-matching HSA program.Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parentsCommunity Volunteering & Company Philanthropy ProgramsEmployee Peer Recognition Programs – “You Earned it”How We Give Back to the Community:You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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