Sr Order Management Specialist

Company: Proofpoint
Company: Proofpoint
Location: Belfast, Northern Ireland
Commitment: Full time
Posted on: 2023-10-28 18:46
It's fun to work in a company where people truly BELIEVE in what they're doing!We're committed to bringing passion and customer focus to the business.Corporate Overview Proofpoint is a leading cybersecurity company protecting organizations’ greatest assets and biggest risks: vulnerabilities in people. With an integrated suite of cloud-based solutions, Proofpoint helps companies around the world stop targeted threats, safeguard their data, and make their users more resilient against cyber attacks. Leading organizations of all sizes, including more than half of the Fortune 1000, rely on Proofpoint for people-centric security and compliance solutions mitigating their most critical risks across email, the cloud, social media, and the web.We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That’s why we’re a leader in next-generation cybersecurity.The Role Our Order Management Specialist is a key player to the service we provide our customers.  In the position of Order Management Specialist, you would work to ensure customer orders are processed in an efficient and timely manner.  While processing orders, you would work to maintain effective communication with other individuals and departments as necessary. This position is a prime opportunity for someone looking to launch their career with an industry leader.Your day-to-day Review contracts and order paperwork for completeness and accuracyWork with the Deals Desk, Sales Operations, or Sales Representatives to obtain necessary paperwork required for each order.Track deals through paperwork revisions and delivery of productsAccurately enter deal information into Salesforce.com and Microsoft D365 for invoicing and commissions/forecasting purposesAdditional Order Entry tasks/projects, as required.What you bring to the team Prior experience with Order Entry, Sales Operations or Deals Desk is preferred.Ability to communicate effectively with necessary parties to ensure order detail and documentation is updated and entered in the system appropriately.CPQ experience preferred along with subscription and install base knowledge of customer master data.Solid understanding of SAAS provisioning process, and license delivery requirementsProficiency with SFDC or other CRM ERPAbility to work in a high-pressure environment. Self-motivated, detail oriented, and organisedCustomer centricCompetency with Microsoft Office Suite - Excel is a priority.High computer application literacy including Microsoft Office Suite, and ability to learn internal business systems.Able to manage and manipulate large amounts of data, Data reconciliation, time evaluations and constraints, corrections and updates.Why ProofpointProtecting people is at the heart of our award-winning cybersecurity solutions, and the people who work here are the key to our success.  We’re a customer-focused and a driven-to-win organization with leading-edge products. We are an inclusive, diverse, multinational company that believes in culture fit, but more importantly ‘culture-add’, and we strongly encourage people from all walks of life to apply.  We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint! #LifeAtProofpoint#LI-JS2If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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