Program Management Office and Deal Implementation Team Manager

Program Management Office and Deal Implementation Team ManagerDescription -Digital Delivery Operations (DDO) is one of the fastest growing teams within the Contractual Customer Services organization.  Our mandate is to manage E2E delivery operations for HP's contractual services business focusing on contractual sDaaS servicing offerings and internal HP employees. Job scope/summary:The PMO and Deal Implementation Team Manager is an experienced service leader who will manage the program team leading key strategic projects and initiatives for the DDO organization, and potentially also the Deal Implementation team in charge of implementing the service delivery models for key strategic sDaaS customer opportunities and customer pilots. Key responsibilities & deliverables:Lead PMO team of the DDO organizationImplement a Plan-of-Record management process for the organizationEnsure successful delivery of key strategic initiatives and projectsEnsure projects are managed according to budget, and within financial expectationsLead Deal and Customer Pilots Implementation TeamManage a roadmap of deals and customer pilotsManage budget and spend for the teamManage team engagement and collaborationWorking relationships:InternalDDO PMO TeamDDO Deal Implementation TeamDDO Technical TeamNSI TeamsPursuitSales / CSMs / Account ManagersExternalExternal delivery partners / suppliersExternal customersEducation (degree) and professional experience required:Master level education and/or equivalent practical experienceAt least 2 years of people management experienceProject Management experience and relevant certifications are a plusExperience leading global teamsExperience in virtual team environmentAbility to create team environments which enable growthKey business & technical skills :People Management Experience, interest in modern People Management conceptsProject / Program Management  Service Delivery ManagementAccount and Deal Delivery ManagementInterest in IT management, PC lifecycle management & delivery, processes and toolsInterest in RPAs and Service AutomationOther requirements:Fluent EnglishOther foreign languages knowledge would be an assetPersonal skills and qualities: Strong customer communication   Strong organizational skillsAbility to introduce structure in complex environments Strong problem definition and problem solving skills Positive can-do attitude, innovative thinkingMotivated, ready to work in global environmentAdvanced knowledge in MS Office tools, Teams, Zoom, otherWe’re looking for visionaries who are ready to make an impact on the way the world works. At HP, the future’s yours to create!This is to inform you that HP Inc. Bulgaria EOOD (“HP”) is personal data controller. Some of the information that you provide voluntarily is personal data and falls under the protection regime under the General Data Protection Regulation and the Bulgarian Personal Data Protection Act. The personal data provided by you will be processed for the purposes of the selection process as well as in respect of any future contract of employment between you and HP. HP takes the responsibility to handle, use and store your personal data, ensuring its protection and confidentiality.Job -ServicesSchedule -Full timeShift -Standard Shift (Bulgaria)Travel -25%Relocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.