Cash Collections Analyst - Portuguese

Cash Collections Analyst - PortugueseDescription -As a Collections Analyst within our Collection Team, you will be building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on how to improve HP and customer interlock and accelerating cash-flow. What will your day consist of? Building a strategic relationship with customers, understanding their business models, identifying challenges in the payment process and finding solutions on improving payments and accelerating cash-flow Sending consolidated account statements, to our AP contacts, who are usually part of centralized teams Logging the disputes raised by the customers and follow-up with internal and external stakeholders for resolution Conducting critical call with different Order Management groups, in order to review the status of the disputes, negotiate and agree in resolution timelines Having Ad-hoc calls with Accounts Payable representatives for different Accounts Receivable reconciliations Following-up with Customers’ Requestors (POs’ creators) in order to obtain a faster resolution on different casesCommunicate and have a close partnership with Credit Analysts, Sales, Account Management teams to take appropriate Financial decisions Escalating up to Director and VP level the cases without a clear resolution path Leading and/or participating in business enhancement projects across countries/ regionsJoin us if you have:  Bachelor or master’s degree in Finance, Administration, business, economics or similar Advanced English language skillsPortuguese is a must2-4 years of experience in collection, customer service, accounts payable or receivable Understanding of collection strategies and financial conceptsGood communication, negotiation, and conflict resolution skillsAbility to build relationship across teams and cultures Understanding of Quote to Cash process#LI-POSTJob -FinanceSchedule -Full timeShift -No shift premium (Mexico)Travel -NoRelocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.