Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Note: By submitting your resume, you will be considered for the location listed. When a job that fits your background opens, we will reach out and provide the full job description.We’re looking for an HR Business Partner who is just as excited and motivated as we are about taking Philippines HR to the next level.Reporting to the Philippines Head of HR, the HR Business Partner should have strong demonstratable experience in independently partnering with all levels of management to provide technical leadership, advice and recommendations on all aspects of Human Resources, including but not limited to talent management, employee relations and compensation & benefits.You will work closely with our Head of HR to promote Genesys as an Employer of Choice, a collaborative workplace open to ideas & innovation, with the right people, capabilities, behaviors & mindset for the Genesys of today and tomorrow.Key Responsibilities:Supports the full spectrum of our talent management priorities, including talent attraction, development, engagement and retentionIndependently partners with department managers to understand their workforce plans and, in turn, be able to translate that into actionable HR plansManages all employee matters with a sense of urgencyDevelop and analyze HR data & reports with appropriate actions for continuous planning and improvement, including reviews with department managersProvides guidance on compensation/incentive mattersConducts regular focus group discussions with actionable outcomesFacilitates annual performance and compensation review processes in accordance with global guidelinesIdentifies and leads HR projects proactively and when requestedAssists the Head of HR with the Employee Experience Survey, including post-survey action plansDesigns and facilitates employee engagement activities within departments/siteRegularly reviews and recommends enhancements to existing HR processesConducts/Facilitates HR process training and webinars as requiredWorks with the Talent Acquisition team to support growth and expansionPartners with Training & Education to identify relevant department/site trainingDrives Diversity, Equity and Inclusion in everything they doBuilds and maintains effective working relationships with the wider HR Team and cross-functional relationships within the siteBuilds relationships with external vendors and partnersMinimum Requirements:A proactive individual who is ready to drive their HR career in Genesys both as an individual contributor and within a team environmentAble to work confidently and independently with all levels of management in a consultative and analytical capacity and with a sense of urgencyStrong, hands-on HR business partnering experience. Able to apply Talent Acquisition, Training & Education, Compensation & Benefits and Data & Analytics knowledge to advise managers and employees.Highly experienced in employee relations matters, including disciplinary guidance. A strong listener who can provide guidance and documentation unique to each case and ensure compliance with local labor and employment legislation. Familiar with changes in the law and/or the external environment affecting the HR area of specialization to be able to recommend enhancement to internal processes to align with market and local legislationComfortable working with data & reports to support decision-makingHas a working knowledge of global mobility, particularly work visa processingSignificant experience in leading HR projects at a site or multiple sitesSuccessfully managed employee engagement events either in the capacity of developing ideas and/or forming committees. Experience hosting and/or organizing Diversity, Equity and Inclusion activities highly desirable.Bachelor’s degree in Human Resources, Psychology, Social Science or BusinessA tactical HR practitioner with 8+ years of Human Resources or Human Resources-related experience in multinational companiesAbility to influenceTakes a resourceful approach to managing ambiguityHas the ability to connect the dots and see the big pictureExcellent written and spoken communication skillsRegional experience, including supporting offshore managers, is an advantage.#LI-Hybrid#LI-GF1If a Genesys employee referred you, please use the link they sent you to apply.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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