The Lead Program Manager is responsible for delivering large cross-functional, strategic technology projects and programs for the PMO team within the Information Technology Services (ITS) organization. In addition, the Lead Program Manager will supervise a team of project managers within the PMO organization. A successful candidate will have strong organization awareness and an entrepreneurial approach as well as an ability to think strategically and critically.About You – experience, education, skills, and accomplishmentsAt least 7 years of project management experience in the technology industry At least 7 years of experience managing both internal and outsourced IT resourcesAt least 7 years of experience managing Technology application and infrastructure projects, including SDLC and ITIL frameworks Bachelors degree in Business, Technology, or related field It would be great if you also had . . . Project Management Professional (PMP) certification Working knowledge of Smartsheet, PowerBI and the full Microsoft Office Suite, particularly Excel Pivot Tables and PowerPointAbility to obtain the respect of senior business and technical leaders, coordinate global teams and handle issues and problems effectively in a timely mannerStrong meeting facilitation and management skills What will you be doing in this role? Managing large internal technology projects and programs, including managing risk to business value, status, timelines, and milestonesDeveloping and maintaining individual project plans and reporting accurate status, including budgetary information and resource requirementsPartnering closely with the technology team to understand their plans and initiatives, including definition of business impact and technical dependenciesTroubleshooting issues and risks and defining mitigation plans to ensure delivery timelines remain on scheduleManaging resource allocation, including relationships with third party vendors, and negotiating resource conflicts across the ITS portfolioParticipating in planning and prioritization activities to maintain a healthy project portfolioContributing to the implementation of improvements in standard solutions and processesForging partnerships across the ITS organization to deliver strategic business resultsWorking collaboratively with business stakeholders to align on value driven outcomes and ensure open communication related to technology programs and projectsAbout the TeamThe ITS Strategic Planning and PMO team responsibilities include Portfolio, Program and Project management. Our PMs support technology projects across Clarivate with internal Stakeholders from within ITS such as Infrastructure, Infosec and Applications, from our Corporate Functions such as Finance, Sales and Marketing, and from our Product teams. We manage projects ranging from single team, low impact efforts to multi system, cross functional strategic programs that span several years. Hours of WorkFull time, permanent Hybrid working model in-office 1-3 days/weekMust be located within a commutable distance to our Ann Arbor, MI; Kansas City, KS; Philadelphia, PA offices Clarivate is an Equal Opportunity Employer Vets/Minorities/Women/Disabled
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