Ready to be a Titan?We are seeking a highly motivated and detail-oriented Data Science Tech Lead to join our growing tech company that is building the operating system of the trades. In this role, you will wear two hats: one as a data science tech lead executing projects and the other as our resident ML Ops mentor. On the data science side, your models will directly support and guide a number of marquee projects including helping to produce our financial (time series) forecasts and assessing how the product is (or isn’t) helping our tenants achieve their business outcomes. As the lead of the ‘special projects’ team, you will work sequentially on a wide variety of projects that touch many areas of the business. As our resident MLOps mentor, you will perform code reviews for highly complex projects and partner with Engineering to make modifications to our existing MLOps infrastructure to meet the needs of the Operations team. You will have one direct report who has a software engineering background to help you in this effort. What you'll do:Drive overall model development life-cycle from ideation to executionCollaborate with finance, marketing, and product teams to develop data-driven tools and processes that improve both end customer experience and company efficiencyUse your analytics and ML expertise to come up with creative solutions that aim to solve our current business problems.Guide the building of MLOps infrastructure to meet the needs of the Operations data science teamResearch and stay abreast of new technologies and industry trends. Incorporate new ideas that are well suited to advance the goals of ServiceTitanWhat You'll Bring:MS/Ph.D in Statistics, Applied Mathematics, Economics, Engineering, or similar quantitative discipline required.At least a Bachelor’s degree in Computer Science (regardless of further higher education) is strongly preferred 4+ years of data science experience as an individual contributor2+ years of experience as a ‘manager doer’ leading a small teamHands on knowledge of some of the most advanced methods in machine learning, statistics, optimization, classification, forecasting and NLPExperience with large language models/GenAI (Hugging Face transformers, ChatGPT, etc.)Ability to drive projects not only to technical execution but also to significant business impactExpert proficiency in Python and the ability to use SQL as neededStrong communication skills including communicating complex concepts to business stakeholders Demonstrated ability to adapt to new technologies and learn quicklyPreferred Skills:Experience in time series forecastingExpertise in using clickstream data for data science purposesNetwork analysis (NetworkX, igraph, etc.)Be Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role is between $150,000 - $216,000. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.
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