Senior Insights Analyst

ServiceTitan is looking for a Senior Insights Analyst with strong critical thinking, communication, and technical skills to be a big part of the Post Sales Strategy & Operations team. A successful candidate will have the ability to work independently in a dynamic, rapidly-growing, and fast-paced environment. This role reports directly to the Director, Professional Services Operations.What you'll do:Work directly with stakeholder leadership to scope, design and build datatables, reports, dashboards and tools that help support the business in achieving strategic goals, driving efficiency and revenue growthCreate new models and dashboards to assess KPIs regularly, identifying and communicating actionable insights to leaders pertaining to our short- and long-term goals, milestonesPartner with business leads to create and present Weekly, Monthly, and Quarterly Business Review materialsConduct routine data governance compliance and exception reporting to current systems and workflows alongside Systems and Operations team membersWork with cross-functional teams including Professional Services, Pro Products, Support and SuccessWhat you'll need:BS/BA in Business Administration, Finance, or a related field, required5+ years of financial modeling or analytics, required2+ years of Salesforce experience, requiredData querying experience in Tableau or similar, requiredStrategy/Finance experience in SaaS or Start-up environment, preferredStrong written and verbal communication skills with the ability to story-tell through dataHigh attention to detail and delivering correct workBe Human With Us:Being human isn’t about checking every box on a list. It’s about the experiences we have, people we meet, and the perspectives we share. So, if you have the skills but are hesitant to apply because of your background, apply anyway. We need amazing people like you to help us challenge the conventional and think differently about the problems that we’re solving. We’re in this together. Come be human, with us. What We Offer:When you join our team, you’re not just accepting a job. You’re making a career move. Here’s how we’ll support you in doing some of the most impactful work of your career:Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career. We offer a comprehensive onboarding program, leadership training for Titans at all levels, and other programs and events. Great work is rewarded through Bonusly, peer-nominated awards, and more. Holistic health and wellness benefits: Company-paid medical, dental, and vision (with 100% employer paid options and 90% coverage for dependents), FSA and HSA, 401k match, and telehealth options including memberships to Headspace, Galileo, One Medical, Ginger and more. Support for Titans at all stages of life: Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, pet insurance, legal advisory services, financial planning tools, and more.At ServiceTitan, we celebrate individuality and uniqueness. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We strongly encourage people from underrepresented groups to apply. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.ServiceTitan is committed to fair and equitable compensation for all of our employees. We thoughtfully consider a wide range of factors when determining individual compensation. The expected salary range for this role is between $94,000 - $134,000. Actual compensation for an individual may vary depending on skills, performance over time, qualifications, experience, and location. In addition to the base salary, the total compensation package also includes an annual bonus, equity and a holistic suite of benefits.