Your work days are brighter here.At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us apart was our culture. A culture which was driven by our value of putting our people first. And ever since, the happiness, development, and contribution of every Workmate is central to who we are. Our Workmates believe a healthy employee-centric, collaborative culture is the essential mix of ingredients for success in business. That’s why we look after our people, communities and the planet while still being profitable. Feel encouraged to shine, however that manifests: you don’t need to hide who you are. You can feel the energy and the passion, it's what makes us unique. Inspired to make a brighter work day for all and transform with us to the next stage of our growth journey? Bring your brightest version of you and have a brighter work day here.About the TeamThe Workday Revenue Operations organization is a high-performance team working to help steer us to $10B in revenue and beyond. The Revenue Operations (RevOps) Business Intelligence (BI) group is a key player in driving this growth, by providing self-service insights when and where users need them to support decision making and drive business outcomes. Whether via dashboards, reports or alerts and regardless of applications, this group ensures all RevOps insights are accurate, consistent, easy to understand and actionable.Global coverage with staggered support hours.About the RoleAs a BI & Data Analyst, you will play a crucial role to ensure accurate and consistent insights. You have an opportunity to lay the foundation for new monitoring and quality assurance (QA) processes and practices to improve availability and accuracy of Marketing & Sales data and insights. You will bring to life automated QA processes, including developing new proactive monitoring techniques & automated alerts. You will be working with business stakeholders to implement enhancements across multiple customer journey domain areas such as Digital Marketing, Demand, Sales Pipeline, and Customer. You will partner closely with onsite BI workmates (US based) and collaborate closely with our Business Technology Data Engineers & Platform Support workmates (India based).Responsibilities:Documentation:Understand and document Data and Dashboard refresh monitoring, common issues & resolutionEstablish/Maintain operational efficiency tracker with metrics, such as, data-quality, data/dashboard refresh delays, etc.Quality Assurance (QA):Develop/Maintain, Automate data-validation playbooks (ex: SQL queries) to validate data readiness and data accuracyDevelop/Maintain, Automate Tableau playbooks (step-by-step instructions) to validate dashboard readiness & accuracyUser-Testing (UT):Validate and Sign-off data-enhancements and/or new data-products by collaborating with onsite BI team (US based), Data Engineers and Data Platform support (Pune based) to ensure business requirements are met.QA Tableau dashboard enhancements or new dashboard releases by collaborating with onsite BI team (US based)Production Support:Monitor business-owner Data & Tableau refreshes, resolve refresh issues/failures, work with Business Technology (BT) to prevent refresh issues and implement alerts, and trigger-based refreshes.Troubleshoot and resolve data & dashboard bugs/issues within the scope of RevOps BI (Alteryx Tableau bugs).Troubleshoot and resolve data & dashboard access issues.Agile/Scrum:Follow Agile methodology, including sprint planning and review meetings, daily stand-ups, and following epics and stories written by onsite BI team (US based).About YouQualifications6 years of experience in data analysis using SQL 5 years of experience in Tableau building/ managing dashboardsPreferably with programming experience in any language, primarily to automate data, dashboard validation (QA).Able to learn fast, self-start on projects/enhancements, take ownership of assigned tasks.Great teamwork and interpersonal skills.Excellent verbal and written communicationsExcellent problem solving and analytical skills.Experience with Alteryx or other data integration tools preferred.Experience with Marketing, Sales and CX business knowledge preferred.Experience with Agile methodology preferred.Workday is proud to be an equal opportunity workplace.Our Approach to Flexible Work With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!
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