Business Support Sales Associate (Hybrid)

Business Support Sales Associate (Hybrid)Equinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryThe Business Support Associate (Novation) provides operational support and end-to-end accountability for business contracting processes in relation with novation, entity name changes, and contract/asset transfer. In addition, she/he may support analysis, projects, change initiatives to solve customer problems, in support of predictable revenue performance and optimized customer experiences.ResponsibilitiesHandles sensitive contracting information with exceptional due diligenceGathers customer requirements and translates into standard analysis and work plan;Utilizes diverse organizational tools, data, and assets to support operational activities;Creates contractual paperwork and exhibits/schedules and executes in systems in compliance with policies, processes, and service levelsEngages with internal cross-functional/regional stakeholders on approvals and dependent activitiesFollows up signatory requirements, contract timely activation in systems and paperwork archivingMay facilitate non-standard agreement language, redline and dialogue between EQIX and customersObtains management or exception approvals by providing clear factual backgroundEmbraces changes due to audits, events or transformation needs; may support/conduct self-auditsAssists in solving customer problems and analyses information using standard practices to make judgements and precedentsAssists on process, systems, data or reporting analyses/initiatives; raises anomalies or ideasAssists on global programs/projectsMay perform other duties as requiredQualificationsPortuguese fluency with a good command of English and Spanish;Experience working cross-regions, with sales and other cross-functional departments for MNC;Excellent MS Office skills (Word, Excel, PowerPoint etc.);Availability to work Monday to Friday from 9am to 6pm (Brasília time zone);Experience (desirable) with process support, data/metrics and systems;Experience (desirable) working in Data Center, Cloud or Telecom industry, in Business, Revenue, Sales, Customer Care, Legal and/or Finance Operations department;Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.