Data Center Customer Operations Engineer II

Data Center Customer Operations Engineer IIEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  Joining our operations team means that you will be at the forefront of all we do, maintaining critical facilities infrastructure as part of a close-knit team delivering best-in-class service to our data center customers. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryAssists with basic repairs, maintenance, and installations. Collaborates with others to resolve basic incidents and to keep the Data Center running smoothlyResponsibilitiesFacility/Infrastructure MaintenancePerforms site inspections and monitors the building and data center alarmsPerforms basic preventative maintenance on site infrastructure (e.g. changing filters on air conditioning units), or manages vendorsAssists more senior staff in repairs and corrective maintenanceSite AdministrationCompletion of site logs and data gathering for basic permits, such as MOPs and scriptsIncident ManagementAssists more senior staff with responding to all on-site incidents and acts as directedWork OrdersCompletes basic work requests and assists with circuit installationsCollaborationMay work internally or with other departments to increase efficiencies and reduce potential failure scenariosAdditional ProjectsAssists more senior staff with infrastructure projectsQualifications1+ years experience in an IT / Data Center operations role preferredHigher Nitec / Diploma in a Technical / Engineering field preferredEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.Visit our Career page here to understand about Equinix COVID-19 Vaccine Policy.