Senior Technical Training Content Developer for Data Center Operations, Global Operations Academy

Senior Technical Training Content Developer for Data Center Operations, Global Operations AcademyEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents.  A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryThe Senior Technical Training Content Developer for Data Center Operations will craft and develop learning materials in support of our data center operations teams. This includes writing effective learning objectives, detailed course outlines, instructor-led content, eLearning and video scripts, job aids, hands-on practice exercises, and skills assessments. ResponsibilitiesExperience with advanced understanding of the sophisticated electrical and mechanical systems involved in critical data center operationsAct as a critical facilities domain expert working with the content development team to ensure project deliverables are met within projected timelinesDemonstrable experience developing technical training content for Data Center Operations teamsExperience collaborating with Technical Subject Matter Experts, Instructional Designers, Field Trainers, and technical management to ensure training materials are technically accurate and effectiveExperience and/or willingness to learn when to incorporate multi-media components (e.g., videos, images, animations, or interactive elements) into the (e.g., instructor-led materials, eLearning, structured on-the-job training, job aids, instructional videos, games, and simulations.)Excellent writing skills with a solid attention to detail (grammar, spelling, syntax, diction, and punctuation)Work across geographies and functions to drive standardized training outcomes for a global technical audienceExperience leading training sessions in a variety of formats that may include in person, virtual and/or webinarA deep curiosity of training methods, trends, and techniques to help craft the most imaginative, effective, and engaging training solutionsStrong organizational and time management skills with an ability to prioritize tasks and assignments and handle multiple tasks at various stages of completionExperience using off-the-shelf content authoring tools, style guides and templatesCommunicate clearly, concisely, and diplomatically in oral and written formsQualificationsSubstantial career experience in data center operations, with some experience in training and developmentExperience in a related field (e.g., industry, military, or relevant education, training and certifications including but not limited to a Bachelors degreeEquinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability.  If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.