Manager, Global Physical Security Project Management & InnovationEquinix is the world’s digital infrastructure company, operating 240+ data centers across the globe and providing interconnections to all the key clouds and networks. Businesses need one place to simplify and bring together fragmented, complex infrastructure that spans private and public cloud environments. Our global platform allows customers to place infrastructure wherever they need it and connect it to everything they need to succeed.We are a fast-growing global company with 20 years of continuous growth. Through our innovative portfolio of high-performance products and services, we have created the largest, most active global ecosystem of 10,000+ companies, including 2,100 networks and 3,000+ cloud and IT service providers in 32 countries spanning six continents. A career at Equinix means you will collaborate on work that impacts the world and be surrounded by endless opportunities to learn new skills and grow in varied directions. We embrace diversity in thought and contribution and are committed to providing an equitable work environment. that is foundational to our core values as a company and is vital to our success.Job SummaryThe Manager, Global Physical Security Project Management & Innovation is a people manager responsible for managing the Global Security Project Management & Innovation team. Manages and leads the development and implementation of physical security programs and projects that have strategic global physical security impact, aimed at customer and operational improvement. Budgets and forecasts global, sub-regional/regional operational security enhancements, training & documentation needs utilizing expert industry and project management knowledge and best practices. Collaborates with global and regional security leaders to develop and implement the operational physical security strategy and systems roadmap. Ensures all hardware and software dependencies are fully compliant with global/regional requirements for system production and ensure customer SLA guidelines.ResponsibilitiesPeople ManagementManages and leads the team responsible for Global Physical Security Center of Excellence led programs, project delivery and management of core IT security product platforms.Provides management and leadership across the team to ensure the team's growth is in alignment with the organization’s business need, while setting goals for immediate team members.Ensures KPI's are in place for the team which are appropriate for the needs of the function and its stakeholdersProvides leadership, guidance to the Regional Physical Security teams, including vendor management, performance results and strategy for improvement through individual and team meetings, as well as skip levelsDevelops and motivates team members, drives results within the team, perform analysis of employee feedback and create/implement action plans to drive improved resultsManages day to day activities and leads a team to work effectively, including, career growth, positioning, regular reviews, coaching and developmentManages and reviews workload, staffing and leverage innovation to scale for future growth, and makes recommendations for improvement to leadershipAccountable for resource planning (people, finances, etc.) across the teamProgram & Project ManagementManages the Global Physical Security Project Management & Innovation team, and may direct who coordinates the completion of security projects, deadlines, assigns responsibilities, and monitors progress of programs and projectsIs responsible for a team who has multiple and broad communication responsibilitiesChallenges the team and others on finding a balance between effective communications whilst pragmatic with volume, frequency and/or contentIdentifies and uses project management methodologies, tools and techniquesObtain business requirements engaging cross-functional stakeholdersRemove ambiguity from very complex programs and project, break them down to simple tasks for the project teams to understand and executeCreate and manages program and project plansEnsures planning standards are reviewed and improved at regular intervalsChallenges the team to ensure lateral thinking and information is fully analyzed to achieve resolutionDrive program and project implementation working closely with subject matter experts through project initiation, solution selection, functional design, development, testing and implementationAnticipates areas for continuous improvement and lessons learned and leads the team on closing gapsWhere required will advise the team on stakeholder managementSeeks opportunities to build effective stakeholder relationships on behalf of the teamIdentify dependencies, risks, and issues to meet deadlinesEncourages feedback and develops stakeholder knowledge of function and manages expectationsIs the primary point of escalation within the team for complex issuesMay refer and escalate outside of the immediate team where necessaryIdentify and manage risks and issues, perform cost benefit analysis and monitoringReport status by providing periodic program and project updates, highlighting risks, issues, concerns and mitigation plansCreate metrics and dashboards to measure process efficiencies in order to validate process changes are creating the desired resultsPresent to executive level stakeholders on a regular basisProcessesSupport physical security and business continuity process rollouts for sites in scopeManages cross-functional process rolloutsLeads a cross-functional team and process rollouts within the data and refines the development and definition of security and business processes in the data centerRecommends solutions for systematic process-related problems and makes decisions for continuous improvement and support implementation of changes Ensures process and maintenance adherenceDesign EngineeringSupports both existing and new design methods and standards for new IT security product platforms, to include defining business requirements, user stories, overseeing development, user acceptance and production testing for hardware/software turnoverLeads and provides guidance to other employees within the job family and works across the broader organization to help shape improvement decisionsRecommends alterations to design, development, implementation and analysis to improve quality of products, new technologies, procedures and/or efficienciesSystems SupportPossesses expert knowledge of security systems and core IT security product platformsLeads and develops methods to improve core security platforms minimize issues, and prioritizes recommendations for new enhancements, installation procedures and systemsProvides solutioning, process and system leadership to Data Center Operations and system administrators who install, troubleshoot, repair, and maintain the security systems/platforms for the organizationCoordinates and manages Single Point of Failure (SPOF) and End of Life (EOL) reviews, including performing system and platform resilience audits, assessments and remediationResponsible for vendor, manufacture and internal IT/Product team escalation of systems errors and failuresTrainingContributes to identifying and developing training programsResponsible for training programsMonitors training plans and performance to ensure that plans are on track and performance is met, with regular reviewDevelops industry knowledge and may provide recommendations for the teamQualificationsDemonstrated physical security career focusDemonstrated people management experienceExcellent program and project management skillsStrong attention to detail, critical thinking, and communication skillsProficient ability to organize and prioritize tasks and workload, and good administrative skills, with and ability to work within tight deadlinesStrong ability to take a pragmatic and commercial approach. Able to multi-task and work with limited supervisionExperience working with various cross-functional teams and across multi-cultural environmentsExcellent influencing and stakeholder management skillsExperience participating in cross functional workshops or kaizen eventsChange Management / Lean Six Sigma certifications or experience preferredExperience with MS Project, Jira, and VisioAbility to travel internationallyAble to work flexible hours within a global organizationBachelor’s degree in Criminal Justice, Management, Business, or a related discipline a preferredEquinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.
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