Solution Specialist - SmartBiz

This is a remote-based position located in United States / Canada.Calix partners with hundreds of broadband service providers (BSPs), including many who serve their local communities. These local providers have deep roots in their communities and have made it their mission to enhance the subscriber experience. Calix launched SmartBiz so service providers can offer more than basic connectivity to every small business with a simple yet comprehensive solution—delivering security, content control, mobile backup, and more—while leveraging their existing Calix Cloud management solutions to ensure an exceptional experience for small businesses and their patrons. The Solution Specialist elevates our customer engagements to expose opportunities and challenges a BSP will experience unique to them. To accomplish this, the Solution Specialist must have a strong desire to leverage their technical and sales skills, including the ability to solicit business requirements, develop a technical sales strategy, and effectively demonstrate the solutions that address these requirements and provide business value.Responsibilities and Duties:Deep understanding of our customers Go To Market (GTM) strategy, Network structures, and strategic goalsWork closely with internal partners within Sales, Customer Success, Solution Engineering, and DeliveryCustomer facing presentations and customized demonstration of Calix Cloud solutionsBasic project management, best practice documentation, and urgent escalation of support/technical items outside of your capabilitiesEvangelism across industry stakeholders, customer stakeholders, and internal stakeholdersWork to attain quarterly and annual objectives assigned by managementQualifications:5+ years customer-facing sales experienceBackground in explaining the technical aspects of SaaS solutions and articulating their valueKnowledge of broadband networks and supporting softwareKnowledge of an integrated ecosystem SaaS model“Owner mindset” to drive the success of the SmartBiz solution for our BSP customers and the communities they serve“Growth mindset” to capture market quickly while looking for new ways to expand our capabilities and market penetrationAbility to work as part of a team to solve technical problems in varied political environmentsAbility to travel based on territory alignment and regionTravel expectations: Up to 40% domestic travel​​#LI-Remote