Job Summary:JOB DESCRIPTION – Manager, Digital StrategyLocation: US NY | US CADivision: Category & PartnershipsLine Manager: Director, SocialContract Terms: Full-time/RegularTHE TEAMTicketmaster, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce, and artist management. The Ticketmaster Marketing team drives fan-centric initiatives via Content, Product Marketing, Partnerships, CRM, and Performance Marketing channels, creating campaigns to retain existing fans, acquire new fans and ultimately drive sales.THE JOBAre you passionate about music, sports, or entertainment and have a knack for digital marketing and social media? We're looking for an enthusiastic Manager, Digital Strategy to join our North American Marketing Team. This role will primarily focus on social media reporting, aiding in the day-to-day creation of creative social assets, and assisting in the management of our social influencer agency partners. As a key player in our digital strategy, you'll help enhance Ticketmaster's brand and amplify our message across social channels.Who We Are Looking For:A proactive team member who brings a mix of creativity and data-driven insights.An attentive individual passionate about community engagement and storytelling.A dedicated professional experienced in navigating high-pressure situations while aligning business goals with industry trendsRESPONSIBILITIESSocial Strategy: At least 5 years in a role related to digital marketing or social media, preferably in fast-paced environments. Deep knowledge of TikTok, Facebook, Instagram, Twitter, LinkedIn, Threads and emerging social platforms.Industry Insight: Proven experience or strong interest in the music, sports, or entertainment sectors.Social Media Reporting: Hands-on experience with social listening tools and analytics platforms to produce actionable reports, set KPIs, and monitor campaign success.Creative Asset Development: Skill in assisting with the daily management and development of social media assets, from conceptualization to deployment.Influencer Agency Coordination: Experience in assisting with the management of social influencer agencies, including campaign planning and execution.Community Management Skills: Ability in engaging with and nurturing online communities, with a focus on maintaining a consistent brand voice and fostering two-way communication.Communication Excellence: Strong written and verbal communication skills, with the ability to articulate ideas clearly for various internal and external audiences.Project Collaboration: Effective team coordination skills, capable of managing multiple tasks simultaneously and meeting deadlines.YOU (BEHAVIORAL SKILLS)The ideal candidate is a high-energy, strategic, and highly creative individual, possessing a strong sense of urgency with a track record of success. Ability to work across teams, anticipate what’s next and be an internal thought leader will be key to success in this role.Imaginative. Brave. ResilientEnthusiastic, confident, and able to communicate at all levelsStrong storytelling and creative skillsAbility to work effectively as part of a teamGood time management skills with an ability to plan and prioritize competing work demandsExcellent verbal and verbal communications skillsDemonstrate creativity and innovation in a business context relevant to the roleA highly motivated individual who takes pride in delivering work to the highest standard of excellenceBENEFITS & PERKSOur motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert ticketsWEALTH: 401(k) program with company match, Stock Program ReimbursementFAMILY: New parent programs & support including caregiver leave and infertility supportCAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainingsOTHERS: Volunteer time off, crowdfunding networkLIFE AT TICKETMASTERWe are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveEQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Ticketmaster strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Ticketmaster will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Ticketmaster also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Ticketmaster will also provide reasonable religious accommodations on a case-by-case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Ticketmaster recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Ticketmaster may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.----------The expected compensation for this position in California is:$108,000.00 USD - $135,000.00 USDThe expected compensation for this position in New York City is:$108,000.00 USD - $135,000.00 USDThe expected compensation for this position in Westchester is$108,000.00 USD - $135,000.00 USD**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law and the New York Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California or New York City applicant might be paid. It assumes that the successful candidate will be in California or New York City or perform the position from California or New York City. Similar positions located outside of California or New York City will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California and NYC Laws, a potential new employee’s salary history will not be used in compensation decisions.
View Original Job Posting