Assistant General Manager

Job Summary:Venue: AMG Manchester Venues Company: Academy Music Group Location: Manchester Reports to: General manager Working Hours: Full time, 40 hours per week  Contact type: Fixed term contract, initial duration, 6 months  Role  The Assistant Manager is an integral role within the team to contribute to the efficient coordination of front and back of house responsibilities, and the smooth day-to-day running of O2 Ritz Manchester. You will be passionate about the entertainment industry and highly motivated to deliver an outstanding experience to all clients and customers.   Our team  The Assistant General Manager joins an established team at one of Manchester’s leading live music venues in the city, where our shows and events are as diverse as the individuals within it. The successful candidate will be contributing to managing, developing and motivating an innovative team to ensure high quality service, driving our inclusive culture to deliver the best possible programme of live entertainment for everyone, where collaboration is at the heart of everything we do.  About you  Reputable background in the live entertainment industry or venue management  Experience of working as a manager or in an operational role Proven track record in managing live performances and events Knowledge of health and safety regulations and licensing  Excellent communication and diplomacy skills Understanding of booking and promotion of live events Proficient in Microsoft Office packages Self-motivated and results driven   What we need  Personal licence holder  First-class client and customer service  Demonstrable leadership and motivation of others Passionate and enthusiastic for the live events industry  Flexibility to work irregular hours (weekends/evenings/public holidays)  A proactive organiser in problem-solving who can negotiate solutions  What you’ll be doing   Duty manage events at O2 Ritz Manchester and other venues to the highest standard  Work collaboratively with the venue team, local authority and Company head office  Act as a point of contact and venue liaison for all contracted events and touring parties Maintain first-rate relationships with clients and partners Liaise with outsourced contractors and service providers Ensure all paperwork and reporting is completed and professionally retained Track and review cost estimates and expenses Contribute to the Company business objectives and commercial targets Adhere to all existing and new health and safety legislation Comply with all Company guidelines and working practices Ensure the venue is maintained to the highest standards Communicate any building or department issues to the general manager To publicly represent the venue and Company in a professional manner  Equal Opportunities  We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.  You will be working in an inclusive environment and be encouraged to bring your whole self to work.  We will do all that we can to help you successfully balance your work and homelife.  As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with.  It’s talent that matters to us and we encourage applications from people irrespective of their gender identity, race, sexual orientation, religion, age, disability status or caring responsibilities.  Reality check  The role is not your ordinary nine-to-five and the industry is demanding, with sometimes long and unsociable hours. The excitement and energy of the shows and events we create comes from the hard work and dedication we commit to our work, and this position is no exception so get ready to bring your very best to the role.  Our company  Academy Music Group (AMG) is the UK’s leading owner and operator of live music and entertainment venues with award-winning credentials. Several of our historic theatres are unique institutions of British music and culture and our vision is to inspire artists and audiences by hosting unforgettable live performances.  AMG is part of Live Nation Entertainment which is the world’s leading live entertainment company comprised of global market leaders: Ticketmaster, Live Nation Concerts, LN Media and Artist Nation Management.#AMG