Job Summary:UNITY IN DIVERSITYOur team members are as diverse as our music venues. With its owned/operated/managed venues, Live Nation Clubs and Theaters, a division of Live Nation Entertainment, is wide-ranging, including the legendary Fillmore venues and the intimate House of Blues clubs throughout the United States. Live Nation Clubs and Theaters is the country’s preeminent group of intimate music venues, featuring superior sound and lighting technology in one-of-a-kind custom-designed environments aimed to bring fans and artists together in unparalleled musical environments.Our mission is to create a profitable and principled global entertainment company. To celebrate the diversity and brotherhood of world culture. To promote racial and spiritual harmony through love, peace, truth, righteousness and non-violence. Our venues bring fans as close to artists as possible and our aim is to create teams that are just as close.WHO ARE YOU?Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on! THE JOBThe Special Events Logistics Manager is responsible for the coordination and execution of all events contracted by the Sales Department. This position supports our House of Blues venue in Chicago, IL.WHAT THIS ROLE WILL DO Coordinate all aspects of operational set-up and break down of events (equipment needs, rental needs, and station set-up)Assists with Production department all aspects needed for an eventLiaison between client and House of Blues Team Members throughout Event.Executes admission tickets and retail requests for Special EventsVerbally communicate in a calm, positive demeanor, during the course of the function with the kitchen, service, beverage, as well as the guest host to ensure timely execution of events, quality of service and adherence to all applicable federal, state and local safety & health regulations and HOB standards.Must maintain a neat, clean and well-groomed appearance (specific HOB standard)Conduct Event Pre-Shift with Operations Managers and communicate event specifics at Team Member Pre-ShiftAssures seamless transition for Client from Sales Department to Operations Manager during EventHandle all aspects of the Special Event once the special event order (SEO) has been distributedMaintain files in proper order after the special event order has been distributed.Client interaction; conducts site inspections and walk through with clients as requested by SM / DOSAssist Sales Manager(s) as requested with special needs by the clientConduct meetings such as the SEO Meeting and Production MeetingDue to the nature of the hospitality industry; you may be required to work varying schedules to reflect the business needs of the venue.Verify Deposit / Payments tracking schedules with Sales ManagerProper execution and completion of all post event paperwork: Party Recap Sheet, Captain’s Report and ReceiptsResponsible for proper settlement or payment on night of event with client and entering billing information into Micros system to generate a final guest checkManage staff hours to ensure we are not exceeding our budgetTrain all staff with regards to the proper techniques and etiquette for serviceAssist the staff and captains with the execution of events according to the event order and HOB standardsProduce weekly banquet summary for all events – includes number of team members and their time to be scheduled and verify staffing was handled by Operations Managers.Oversee attendance according to schedules, adjust and reassign server stations, as necessary, in order to provide quality service during functions.Maintain and order all Linen inventory & cleaningOrder equipment, maintain inventory / par levels & report deficiencies to DOSOrder all specialty items as sold by Sales Manager and upsell to client as opportunity arisesEnsures equipment rentals for SE are ordered and returned to vendorsObtain permits as neededMust have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquetteKnowledge of all appropriate table settings and etiquetteWorking knowledge of fine dining, strong food and wine knowledge and sequence of service (specific to Foundation Rooms).Basic Mathematical skillsAbility to operate various food and beverage equipment present at a functionsIn addition to the performance of essential job functions the Logistics Manager will be evaluated on the following leadership qualities:Working RelationshipJudgment / AccountabilityQuality / Accuracy of WorkDependability / ReliabilityCommunication (Written and Verbal)InitiativeDevelopment (self and subordinate)ManageabilityReaching profit margins for enhancements soldWHAT THIS PERSON WILL BRING Required:(State or County Licensee or Certification Requirement)/ Responsible Alcohol Awareness Training Certification or EquivalentHigh School DiplomaWorking knowledge of Restaurant & Music Hall Operations; event planning, food preparation & presentation, menu planning, food costing, computers (word processing, database spreadsheets)Entry level knowledge of legal and HR issues with regards to the hospitality industry (federal, state, and local law regarding liquor, labor and health code regulations) POS systemsExhibits positive attitudes; excellent written and verbal communication; high level of organizational and follow-through skills; communicates assertively; maintains personal integrityAbility to handle various projects at one time make good decisions; delegates; follow up; communicate with staff and guests in a positive mannerTolerance of all cultures, music and art formsPreferred:College diplomaMinimum of two years management experience in sales / marketing / catering; public speaking experience a plusPhysical Work Requirements:Physical activities include walking, talking, seeing, hearing, pushing, balancing, stooping, crouching, kneeling, handling. Ability to walk and stand for long period of timeAbility to lift and carry objects up to 35 poundsAbility to work in a very fast paced environment with considerable noise and interruptions. Must be able to change activity frequently.If the above description sounds like you and fits your background, apply online at http://www.livenation.com/careers/index.html to join the Live Nation Entertainment team today!Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.BENEFITS & PERKS - Our motto is ‘Taking Care of Our Own’ through 6 pillars of benefits:HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)YOURSELF: Paid time off policy including holidays, sick time and day off for your birthday, free concert ticketsWEALTH: 401(k) program with company match, Stock Program ReimbursementFAMILY: New parent programs & support including caregiver leave and baby bonus, infertility supportCAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainingsOTHERS: Volunteer time off, crowdfunding networkEQUAL EMPLOYMENT OPPORTUNITYWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.Live Nation strongly supports equal employment opportunity for all applicants regardless of age (40 and over), ancestry, color, religious creed (including religious dress and grooming practices), family and medical care leave or the denial of family and medical care leave, mental or physical disability (including HIV and AIDS), marital status, domestic partner status, medical condition (including cancer and genetic characteristics), genetic information, military and veteran status, political affiliation, national origin (including language use restrictions), citizenship, race, sex (including pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), gender, gender identity, and gender expression, sexual orientation, or any other basis protected by applicable federal, state or local law, rule, ordinance or regulation. We will consider qualified applicants with criminal histories in a manner consistent with the requirements of the Los Angeles Fair Chance Ordinance, San Francisco Fair Chance Ordinance and the California Fair Chance Act and consistent with other similar and / or applicable laws in other areas.We also afford equal employment opportunities to qualified individuals with a disability. For this reason, Live Nation will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant consistent with its legal obligations to do so, including reasonable accommodations related to pregnancy in accordance with applicable local, state and / or federal law. As part of its commitment to make reasonable accommodations, Live Nation also wishes to participate in a timely, good faith, interactive process with a disabled applicant to determine effective reasonable accommodations, if any, which can be made in response to a request for accommodations. Applicants are invited to identify reasonable accommodations that can be made to assist them to perform the essential functions of the position they seek. Any applicant who requires an accommodation in order to perform the essential functions of the job should contact a Human Resources Representative to request the opportunity to participate in a timely interactive process. Live Nation will also provide reasonable religious accommodations on a case by case basis.HIRING PRACTICESThe preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.Live Nation recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, internet recruiting, job fairs, college recruiting and search firms.**Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the Colorado Equal Pay for Equal Work Act and Equal Pay Transparency Rules. It is estimated based on what a successful Colorado applicant might be paid. It assumes that the successful candidate will be in Colorado or perform the position from Colorado. Similar positions located outside of Colorado will not necessarily receive the same compensation. Live Nation takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the CO EPEWA, a potential new employee’s salary history will not be used in compensation decisions.
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