Product Manager

Job Summary:THE TEAMThe Product team define market requirements for products before they are deployed to local market for Marketplace and Enterprise and any other products as required.  This includes working closely with the local products and IT teams to execute the projects on our product roadmap and especially working closely with the development teams to deliver products.團隊產品團隊在將產品部署到市場和企業 的本地市場以及任何其他所需產品之前，先定義產品的市場要求。這包括與本地產品和 IT 團隊密切合作來執行我們產品路線圖上的項目，特別是與開發團隊密切合作來交付產品。THE JOBThe Product Manager is responsible for planning and execution of product roadmap items throughout the product lifecycle. The Product Manager aligns with the development team to prioritise the workloads to current priorities and working closely with peers across the organisation to ensure revenue and customer/client satisfaction goals are met. The Product Manager’s job includes ensuring that the product supports the company’s overall strategy and goals.工作產品經理負責整個產品生命週期中產品路線圖項目的規劃和執行。產品經理與開發團隊合作，根據當前的優先事項確定工作的優先順序與規劃，並與整個組織的同事密切合作，以確保實現收入和消費者/客戶滿意度為目標。產品經理的工作包括確保產品支持公司的整體策略和目標。WHAT YOU WILL BE DOINGDefine product strategies and roadmap to align with business direction and company vision.Participate in discussions with sales teams and contribute to decision making from a product perspective.Work with a team of product managers & sales team for ideation, development, launching, and iteration of product features.Work closely with engineers, designers, and related parties to ensure the delivery of high-quality products and workflows.Performs moderately complex bug verification, release testing and beta support for assigned products.Collect and analyse feedback from users, and other related parties to identify needs and provide solutions.Provide clear product requirements documents and be able to guide tech teams through the development process. 你將要做什麼• 定義產品策略和路線圖，以符合業務方向和公司願景。• 參與與銷售團隊的討論，並從產品角度為決策做出貢獻。• 與產品經理和銷售團隊合作，進行產品功能的構思、開發、發布和改善。• 與工程師、設計師和相關方密切合作，確保交付高質量的產品和工作流程。• 對指定產品執行中等複雜的錯誤驗證、發布測試和測試版支持。• 收集並分析用戶和其他相關方的反饋，以確定需求並提供解決方案。• 提供明確的產品需求文檔，並能夠指導技術團隊完成開發過程。 WHAT YOU NEED TO KNOW (or TECHNICAL SKILLS)Basic concept on the frontend and backend of the applicationKnowledge on any programming languageKnowledge on SQL/NoSQL databasesKnowledge on cloud networking technologyFrontend technologies like HTML, CSS (Bootstrap), JavaScript (JQuery, JQuery UI, Node.js)您需要了解什麼（或技術技能）• 應用程序前端和後端的基本概念• 了解任何編程語言• SQL/NoSQL 數據庫知識• 云網絡技術知識• 前端技術，如 HTML、CSS（Bootstrap）、JavaScript（JQuery、JQuery UI、Node.js） YOU (BEHAVIOURAL SKILLS)Well-developed analytical and problem-solving skillsGood judgment and decision-making skillsExcellent written and verbal communication skills to deliver information and resources to varying levels of experience with products.Ability to communicate professionally with all levels of ManagementAbility to work autonomously with little supervision.True team player with 'can do' attitude.Flexible approach to hours to effectively work with teams in other time zones.你（行為技能）• 良好的分析和解決問題的能力• 良好的判斷力和決策能力• 出色的書面和口頭溝通技巧，能夠向不同水平的產品體驗提供信息和資源。• 能夠與各級管理層進行專業溝通• 能夠在很少監督的情況下自主工作。• 真正的團隊合作者，具有“我能做到”的態度。• 靈活的工作時間安排，可與其他時區的團隊有效合作。 LIFE AT TICKETMASTERFounded in 2014, Tixcraft is Taiwan’s leading music ticketing platform working with some of the biggest promoters in Taiwan. More recently in 2019, the company joined Ticketmaster and continued the expansion in the APAC region. Tixcraft is proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision.  We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams. If you’re passionate about live entertainment like we are, and you want to work at a company dedicated to helping millions of fans experience it, we want to hear from you.Our work is guided by our values:Reliability - We understand that fans and clients rely on us to power their live event experiences, and we rely on each other to make it happen.Teamwork - We believe individual achievement pales in comparison to the level of success that can be achieved by a teamIntegrity - We are committed to the highest moral and ethical standards on behalf of the countless partners and stakeholders we representBelonging - We are committed to building a culture in which all people can be their authentic selves, have an equal voice and opportunities to thriveTicketmaster 的生活Tixcraft 成立於 2014 年，是台灣領先的音樂票務平台，與台灣一些最大的主辦單位合作。 2019 年，該公司加入 Ticketmaster，繼續在亞太地區擴張。 Tixcraft 很榮幸成為全球最大的現場娛樂公司 Live Nation 娛樂 的一部分。Ticketmaster 的願景是將世界各地的人們與他們喜愛的現場活動聯繫起來。作為全球最大的票務市場和現場娛樂業務企業工具和服務的全球領先提供商，我們擁有獨特的優勢，能夠成功實現這一願景。我們以對 Live 的強烈熱情以及由平易近人的領導者、細心的經理和熱情的團隊推動的鼓舞人心的多元化文化來完成這一切。如果您像我們一樣對現場娛樂充滿熱情，並且想在一家致力於幫助數百萬粉絲體驗現場娛樂的公司工作，我們希望收到您的來信。我們的工作以我們的價值觀為指導：可靠性 - 我們了解粉絲和客戶依靠我們來增強他們的現場活動體驗，並且我們相互依賴來實現這一目標。團隊合作 - 我們相信個人成就與團隊所能取得的成功水平相比相形見絀誠信 - 我們代表我們所代表的無數合作夥伴和利益相關者，致力於遵守最高的道德和倫理標準歸屬感——我們致力於建立一種文化，讓所有人都能做真實的自己，擁有平等的發言權和蓬勃發展的機會 EQUAL OPPORTUNITIESWe are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It's talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.平等機會我們對我們的員工充滿熱情和承諾，超越了多樣性和包容性的言辭。您將在一個包容的環境中工作，並鼓勵您全身心投入工作。我們將竭盡全力幫助您成功平衡工作和家庭生活。作為一家不斷發展的企業，我們將鼓勵您發展您的專業和個人抱負，享受新的體驗，並向將與您共事的才華橫溢的人學習。對我們來說，人才至關重要，我們鼓勵人們申請，無論其性別、種族、性取向、宗教、年齡、殘疾狀況或照顧責任。#LI-NL1#TMTW#LI-Onsite