Looking for a company that inspires passion, courage and creativity, where you can be on the team shaping the future of global commerce? Want to shape how millions of people buy, sell, connect, and share around the world? If you’re interested in joining a purpose driven community that is dedicated to crafting an ambitious and inclusive work environment, join eBay – a company you can be proud to be with.About the TeamSeller Success team is a newly created team that manages eBay UK’s consumer to consumer (C2C) and small business (SMB) Sellers. This role will be key in supporting and driving global and local business initiatives to drive forward improvements for all our seller segments that enable them to grow their businesses on eBay.In this critical cross functional, analytical role you will be targeted with growing organic sellers GMV, sales growth and survival rates plus driving our onboarding to first sale figures and organic seller number and onboarding funnel metrics.ResponsibilitiesChampion the sellers across the organisation always thinking of the bigger picture.Support and E2E project manage the development and delivery of work streams that support onboarding and scaling of sellers on eBay, from concept and initiation to release and go to market.This role will focus in particular , leading on specific projects and being the UK point of contact for projects on Risk & Trust areas and ensuring we deliver improvements in the Seller experience to drive growth. In 2024, in particular this role will predominantly be focussed on delivering against the fix the fundamental aspect of UK Win back plan , working with risk & trust partners on improving holds, suspensions etc to improve seller on boarding experience & helping our SMB & C2C sellers scale & grow on the platform.This will involve:- Using data & insights to identify opportunities to evolve the platform and offer for sellers and navigate change - Working with cross functional teams & stakeholders and driving processes, tools & product enhancements to activate and/or optimise propositions & policy levers for small businesses- Ensuring clear status reporting is happening at all levels, whether at the sponsor level or day to day team members- Passionately understanding the eBay customer, and drive a customer-first mindset across the business- Presenting formally and informally with impact to senior audiences to drive understanding and buy inRequirementsYou will have:Commercial strategy: experience in developing & delivering strategic plans to drive commercial objectives that ladder up towards the achievement of overall company-wide business goals.Project management: ability to create & execute operational plans. Required to co-ordinate & deliver complex initiatives across different business functions & departments.Stakeholder engagement: Able to build and sustain relationships across all functions and levels in an organization, to ensure seamless integration and flawless execution of plans.Analytical orientation: A self-sufficient analytical thinker with the knack of sifting through detail and putting complex ideas into clear frameworks. Makes data driven decisions and is action and results orientated. Proficient in SQL and Excel.Customer focus & advocacy: A real passion for customers & ability to link to day-to-day role.Don’t meet every single requirement? At eBay we value diverse perspectives and experience. If you are excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.BenefitsBenefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about our Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/#LI-SH1#HybrideBay Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com. We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. 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