Manager, People Exp Consult.

Job DescriptioneBay is a global commerce leader that allows you to shape how the world buys, sells, and gives. You’ll be part of a work culture that’s been genuinely committed to diversity and inclusion since its founding more than 20 years ago. Here, you can just be yourself, do your best work, and have a meaningful impact on people across the globe. We are looking for people with drive, ideas, and a passion for helping small businesses succeed to help shape the future of eBay—does this sound like you? If so, we’d love to talk to you!About the team:We are passionate about connecting buyers and sellers around the world and creating opportunities through commerce and technology. Our responsibilities include all aspects of eBay businesses across Asia, including China, Australia, Singapore, India, Malaysia, and Thailand.Job DescriptionManager, People Exp Consult is responsible for maintaining functional and subject matter expertise within the area of Employee Relations. Manager, People Exp Consult works closely with People Business Partners and Development Partners, Legal and other COEs such as Reporting, Comp & Benefits, and TA to provide counselling, coaching, mentorship, and guidance as they support managers and employees on a broad range of HR issues. She/he may also be responsible for external Vendor Management. She/he is a key contributor in streamlining and standardizing People policies and practices to enable the organization to be more effective in managing human capital.ResponsibilitiesProvides guidance and coaching to managers and employees regarding the interpretation of policies and programs, employment legislation, compliance, operational effectiveness, and improvement for eBay Australia and New Zealand, and serves as a backup for other ASEAN countries.Provides specialist expertise and jurisdictionally appropriate legal advice and interpretation on employment legislation for critical and/or complex cases.Conducts investigations for raised employee relations complaints, grievances, and ethics notices (e.g., discrimination, harassment, retaliation)Builds and maintains strong relationships with key partners at all levels of the business and collaborates with PBPs, Legal, COEs and external vendors.Manages concerns related to external dependencies, bodies, and vendors (e.g., record management and government bodies)Responsible for the design and/or delivery of training to business leaders and employees across the organizationInitiates and/or leads APAC programs and initiatives related to policy development and implementation and operational improvements.Prerequisite Knowledge & Proficiencies:Comprehensive knowledge and understanding of employment legislation, interpretation and implementation, and employment practices for Australia. Knowledge for Singapore, India, Thailand, New Zealand and Malaysia would be a plus.Broad general HR knowledge which s/he can demonstrate to independently mitigate business, reputational and financial riskSkilled and passionate about coaching and developing manager capabilitiesSkilled at using effective listening, probing and investigatory skills to handle complex, sensitive inquiries and conversations with discretion, composure and compassionStrong analytical approach, able troubleshooter adept at analyzing large amounts of detailed information, diagnosing problems, and recommending appropriate solutions to senior business leadersDemonstrated ability to work in a fast-paced, multi-cultural, global organization and to build strong trust-based relationships with remote client groups and colleaguesAbility to deliver high levels of performance and service excellence while managing high volume workload in a team environmentExperience in preparation and delivery of presentations/training to managers.Experience of involuntary employee terminations and restructuringRequirements7+ years proven experience in Human Resources in a global organization5+ years ER experience; specialist jurisdictional or functional expertise preferredExperience working with remote teams preferredBachelor’s degree or equivalentCertification in Human Resource Management is a plusBenefits:Benefits are an essential part of your total compensation for the work you do every day. Whether you’re single, in a growing family, or nearing retirement, eBay offers a variety of comprehensive and competitive benefit programs to meet your needs. Including maternal & paternal leave, paid sabbatical, and plans to help ensure your financial security today and in the years ahead because we know feeling financially secure during your working years and through retirement is important.We love creating opportunities for others by connecting people from widely diverse backgrounds, perspectives, and geographies. So, being diverse and inclusive isn’t just something we strive for, it is who we are, and part of what we do each and every single day. We want to ensure that as an employee, you feel eBay is a place where, no matter who you are, you feel safe, included, and that you have the opportunity to bring your unique self to work. To learn about our Diversity & Inclusion click here: https://www.ebayinc.com/company/diversity-inclusion/eBay Inc. is an equal opportunity employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status.  If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talent@ebay.com.  We will make every effort to respond to your request for disability assistance as soon as possible. View our accessibility info to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities. For more information see: EEO is the Law Poster and EEO is the Law Poster Supplement.Jobs posted with location as "Remote - United States (Excludes: HI, NM)" excludes residents of Hawaii and New Mexico. This website uses cookies to enhance your experience. By continuing to browse the site, you agree to our use of cookies. Visit our Privacy Center for more information.