Support Analyst

Overview:Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “BestPlaces to Work”Seeking an astute individual who has a strong statistical/analytical foundation with the additional ability tobe hands-on with the broader team as part of the deploy/operate cycle. Knowledge of industry best practices,with the ability to implement them would be a bonus. Scope:Core responsibilities to include participation in onboarding of clients with BY’s Luminate Planning suite ofsolutions and their continued support during the BAU phase.The team currently comprises of ~30 associates in India, part of a larger global team spread across US,Germany and is expected to grow rapidly. The incumbent will need to have leadership qualities to also mentorjunior and mid-level associates in our team What you’ll do:Selecting features, building and optimizing classifiers using machine learning techniquesData mining using state-of-the-art methods & toolsExtending company’s data with third party sources of information when neededEnhancing data collection procedures to include information that is relevant for building analytic systemsProcessing, cleansing, and verifying the integrity of data used for analysisPerforming ad-hoc analysis and presenting results in a clear manner What we are looking for:Excellent understanding of machine learning techniques and algorithms, such as K means clustering, Naive Bayes etcExperience with common data science toolkits, such as Python, R, Weka, NumPy, MatLab, etc. Excellence in atleast one of these is requiredExperience in Supply Chain conceptsExperience in Statistical Analysis, Operations Research concepts – Integer/Linear/Stochastic programmingExperience with data visualization tools, such as D3.jsProficiency in using query languages such as SQL, Hive, PigExperience with NoSQL databases, such as MongoDB, CassandraGood applied statistics skills, such as distributions, statistical testing, regression, etc.Good scripting and programming skillsData-oriented personalityBachelors or Masters in Computer Science w/Data Science specialtyExperience preferred: 3-5 yrs Our ValuesIf you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core ValuesDiversity, Inclusion, Value & Equality (DIVE) is our strategy for fostering an inclusive environment we can be proud of. Check out Blue Yonder's inaugural Diversity Report which outlines our commitment to change, and our video celebrating the differences in all of us in the words of some of our associates from around the world.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.