Principal Site Reliability Engineer, Global Technology Operations

Company: Autodesk
Company: Autodesk
Location: Bengaluru, IND
Posted on: 2023-09-08 06:21
Job Requisition ID #23WD71183Position OverviewWant to help make a better world?  As a Senior Site Reliability Engineer (SRE) Autodesk you can do just that.  How is this possible? As a member of the team responsible for operating critical customer facing services. You will have the opportunity to contribute to and drive improvements in the operation of mission critical components  that make up and are dependencies of  hundreds  Autodesk desktop, mobile and web applications. These services are key business enablers serving millions of customers every day. The responsibilities of this role are part of the the foundation for attaining and maintaining our customers trust to build their business around Autodesk’s commercial offerings.As a Principal Site Reliability Engineer you will serve as a primary point for the overall health, availability,  performance, and capacity of one or more of our production services. The role will also partner with development teams through the various stages of development to ensure systems are designed with both function and scaled operations in mind. The ideal candidate will be passionate about operations and with an “Automation first” mindset to drive scale.ResponsibilitiesServe as a primary point responsible for the overall health, performance, and capacity of one or more of our servicesWork closely with development teams to ensure that platforms are designed with "operability" in mindGain deep knowledge of both our complex internally developed applications and enterprise-class servicesOperate and maintain highly available production systemsDevelop tools to improve our ability to rapidly deploy and effectively monitor custom applications in a large-scale Linux and Windows environmentParticipate in a 24x7 rotation for second-tier escalationsContinuously look for opportunities to automate changes and implement themKeep supported services compliant with the company and regulatory requirements including but not limited to security, privacy, SOC2, FedRampImplement and improve monitoring and alertingBuild, automate, and improve observability dashboards to provide better visibility in the operational aspects of the systemsFunction well in a fast-paced, rapidly changing environmentMinimum QualificationsB.S. or higher in Computer Science or other technical discipline, or related practical experience8+ years of experience in the following areasCommercial cloud experience building and maintaining AWS and/or Azure offerings for large scale enterprisesCompute: Cloud based Unix and/or windows administrationStorage: Cloud based storage provisioning, administrationDevelopment Languages: Working knowledge of development and scripting languagesDatabase Technologies: Cloud based database administrationMonitoring/Logging tools techniques and configurationKnowledge of Information Security Best PracticesExcellent written and verbal communication skillsPreferred Qualifications6+ Years of hands on experience with multiples of these example technologies:Compute: N and N-2 cloud based windows and linux operating systemsEC2, ElastiCache, Cloud Front, Auto Scaling, Containers, API gatewaysStorage: AWS S3, EFS, EBSDevelopment Languages: Java, Python, Node JS, Perl, Java ScriptDatabase Technologies: MSSQL, MYSQL, AWS AuroraDB, AWS DynamoDB, AWS PostgresNetworking: Load balancers (ALB/ELB), SSL/TLS, DNS, FirewallMonitoring: Splunk, Grafana, Dynatrace, Data Dog, LogicMonitorScripting languages: Python, PowerShell, Bash; specifically for systems automationExperience in 24x7 support of the highly available production systems with experience in keeping stakeholders informedKeen eye to learn and improve from the incidentsStrong interpersonal communication skills (including listening, speaking, and writing) and ability to work well in a diverse, team-focused environment with other SREs, Engineers, Operators, Product Managers, etcPassion to run and improve the customer facing systems with high degree of availability (four 9’s)#LI-DA1Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!Salary transparencySalary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.Diversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
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