Job Requisition ID #23WD71966Position OverviewAs a Technical Solutions Executive (TSE), you are one of the important factors of success for Autodesk Construction Solutions (ACS) and Design Products. You will partner with Mid-Market Sales Executives to improve revenue by proving our customer's challenges can be met by the Autodesk platform and its individual solutions. Coming from the AEC and Manufacturing industry, you'll use your experience to connect with our customers, identify and uncover their needs, develop a strategy, and prove value. Your goal is to gain a clear understanding of a customer's environment, challenges, and requirements and help our customers achieve their goals using the Autodesk platform. You'll also develop long-term partnerships within your accounts and your internal extended team members, all while being a part of a fun-loving Technical Sales organization.You will report to the Manager of Technical Solutions.Location will be East Coast due to customers' locations.ResponsibilitiesAccount Sales Collaboration: In partnership with the Autodesk Construction Solutions Mid-Market Sales Executives, build strategy for closing business and driving expansion, especially cross-product selling opportunities within accounts. Work within a team environment consisting of the entire Autodesk account team, including preconstruction workflow specialists, business development representatives, customer success teams, and partners to provide technical closure. Use Autodesk company standard sales methodologies to ensure technical closure and understanding of sales strategies. Lead account quarterly business reviews (QBRs) and executive briefings, aligning with important partnersExpansion Planning: According to identified Customer Business Initiatives (CBIs), and the Autodesk account team, you will develop a technical expansion plan to meet Autodesk's revenue goals for Mid-Market customers. Use industry and product expertise to identify the technical opportunities within each unique customer to develop an achievable strategy to prove that the Autodesk can deliver the technical requirements needed to satisfy the customer's resultsCustomer Relationship Management: Develops required level of knowledge of customers' business processes, workflows, and technical requirements to build "trusted advisor" relationships with customers. Maintain a comprehensive knowledge of business processes, technology trends, and workflow within their domain of expertise, to provide insight and guidance required to position the value of the Autodesk Platform. Ensure efficient customer handoffs between the pre-sales team and adoption/deployment teams post-sales. Demonstrate expertise at the customer to differentiate Autodesk and gain acceptance that Autodesk is a long-term solution provider. Deliver Autodesk internal product roadmaps with customers and communicate customer feedback to the ACS product teamTechnical Discovery & Solution Fit: Participates in technical discovery in collaboration with the mid-market sales account executive based on pre-established opportunity size or complexity to position Autodesk solutions to deliver favorable outcomes. Working with partnerships and technical services teams on integrations for custom workflow through discovery with sales and the customerTechnical Closure: Responsible for aligning with main partners to secure business and technical closure of the proposed solution within Autodesk platform. Manage technical evaluations, define solutions architecture, facilitate product demonstrations, and 3rd party engagements. Consult with sales on technical validation and assess feasibility, correctness and completeness of proposed solutions; apply best practices in solving business problems. Assess and direct customers regarding strategic product issues to maximize customer satisfaction and product revenue. Document quantifiable pain as identified in discovery, technical decision criteria, and metrics used in the evaluation within Salesforce and within provided collaborative technologies, such as PandaDocsCollaboration: Develops trusted working relationships with the sales team and adjacent teams. Work with adjacent business resources (e.g. sales management, deployment, adoption, business development, global technical sales, and marketing) participating in the following: 1) Collaborate with ACS product "centers of excellence", Customer Success programs such as Voice of the Customer, coordinate with deployment teams to implement proposed solutions, and coordinate with ACS marketing for product launches and go-to-market messaging strategy. Oversee and guide these resources within outlined Mid-Market accounts ensuring goals are satisfied and ensure customer satisfaction and business closure. Coordinate global strategy and account coverage along with support broader decision making together with enhancing the customer experience with AutodeskInternal Leadership: Shares best practices, competitive information, innovation, and expertise within the sales organization, product divisions, and technical solutions organization locally and globally. Participate in strategic speaking engagements at high profile trade shows, conferences, or internal Autodesk events working in collaboration with ACS marketing teams. Interacts and communicates with the teams of Autodesk Construction Solutions to ensure that Named Accounts needs are met. Provide answers and share knowledge on technical product and integration information. Participate in mentorship and onboarding of new ACS technical solutions professionals during their first six weeksMaintain the value of their domain expertise to all Sales channels through a variety of knowledge sharing mechanisms:Lead one-on-one and team sessions with peers, colleagues, partners, and customers that highlight goals/issues and resolutionMaintain industry leadership through comprehensive, in-depth knowledge of the technologies of their domain, and insight into the industry practices, business processes, applications, and solutions the domain impacts and is impacted upon by the global technology marketplace. Influence industry ecosystems through the following activities:Leverage social media networks, sites, and tools to build personal and Autodesk brand to establish credibilityDevelop/deliver presentations to user groups and one-to-many, scalable approachesParticipate in regional/national conferences by developing and delivering presentations or workshops consistent with Autodesk messagingMinimum Qualifications5+ years of experience in the AEC/Manufacturing industryExperience with SaaS Technology and SalesA technology expert' who can easily distill complex workflows / solutions for different audiencesAbout Autodesk Construction Solutions Autodesk has fully reimagined the construction business for the digital age, enabling company/ies to address the most important challenges they face today while preparing for new ways of working in the future. The Autodesk Construction Solutions (ACS) portfolio connects the office, trailer and field so customers can move seamlessly through each phase of a building’s lifecycle — from design and preconstruction to construction, turnover and operations — with best-in-class solutions that include Assemble Systems, BIM 360, BuildingConnected and PlanGrid. General contractors, subcontractors, and owners around the world rely on ACS to win more work, enhance collaboration, speed decision-making, reduce risk, and improve overall project outcomes.#LI-HYBRID#LI-MK2Learn MoreAbout AutodeskWelcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!BenefitsFrom health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/Salary transparencySalary is one part of Autodesk’s competitive compensation package. For U.S.-based sales roles, we expect a starting On-Target Earnings (OTE) between $151,500 and $219,340. OTE is comprised of base salary plus commission target for sales roles. Offers are based on the candidate’s experience and geographic location and may exceed this range. In addition to base salaries and/or OTE for sales roles, we also have a significant emphasis on annual cash bonuses, stock grants, and a comprehensive benefits package.Sales CareersWorking in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/salesEqual Employment OpportunityAt Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.Diversity & BelongingWe take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belongingAre you an existing contractor or consultant with Autodesk? Please search for open jobs and apply internally (not on this external site).
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