#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to the customer to join us in shaping the future of cybersecurity. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.About the Role:CrowdStrike is looking for a self-starting, responsible, detailed-oriented, and highly motivated Sr. Intelligence Analyst to join our growing Intelligence Customer Operations team. In this role, you will work as both an advisor and an all-source analyst to a portfolio of customers.The Sr. Intelligence Analyst will also serve as a liaison between the customers and other CrowdStrike Intelligence teams. In the role, you will provide cyber threat analysis through regular customer briefings, track and fulfill information requests using CrowdStrike Intelligence resources, and relay customer feedback.You will develop a trusted partnership by helping your customer identify and operationalize timely, actionable, and relevant cyber threat intelligence.What You'll Do:Facilitate high levels of customer satisfaction and maintain ownership of assigned customer accounts.Write intelligence reports and draft briefings for your customers.Advocate on behalf of your customers with the internal Intelligence and engineering teams to improve products and ensure customer’s feedback, feature requests, and overall satisfaction are conveyed and accounted for.Develop an understanding of the customer’s intelligence needs, and provide pro-active reporting and Falcon Intelligence product education to satisfy intelligence requirements and ongoing technical needs.Identify opportunities to increase overall customer satisfaction or streamline internal processes. If you have an understanding of contemporary scripting languages and/or familiarity with application programming interfaces (API) you could use these skills for this endeavor.What You'll Need:5+ years of experience in cyber threat intelligence or all-source intelligence analysis.Understanding of cyber threat intelligence terminology and data communication concepts and technologies.Willingness to learn new technologies, terminology and processes.Ability to communicate complex topics succinctly to both internal and client-facing executives, management, or operational team members.Must be able to adapt to quickly changing threat environments to meet customer intelligence requirements and demands.Candidates must be based out of the Eastern time zone of the United States in order to be considered for this role.Language Skills:English fluency required#LI-AO1#LI-RemoteWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
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