#WeAreCrowdStrike and our mission is to stop breaches. As a global leader in cybersecurity, our team changed the game. Since our inception, our market leading cloud-native platform has offered unparalleled protection against the most sophisticated cyberattacks. We work on large scale distributed systems, processing over 1 trillion events a day with a petabyte of RAM deployed in our Cassandra clusters - and this traffic is growing daily. We’re looking for people with limitless passion, a relentless focus on innovation and a fanatical commitment to developing and shaping our cybersecurity platform. Consistently recognized as a top workplace, CrowdStrike is committed to cultivating an inclusive, remote-first culture that offers people the autonomy and flexibility to balance the needs of work and life while taking their career to the next level. Interested in working for a company that sets the standard and leads with integrity? Join us on a mission that matters - one team, one fight.About the Role:As a Director for Product Documentation, you’ll represent cross-functional teams of technical writers, content strategists, developer documentation writers, and more. You’ll advocate for best practices in product documentation, tooling, and developer relations. To help your teams succeed, you’ll build relationships both inside our Product organization with engineers, product managers, and leadership as well as outside our Product organization with our support, sales engineering, training, and other teams. What You’ll Do:Lead managers of multiple teams, including technical writing, content strategy, and content operationsMaintain and grow relationships with customer-facing teams like Support, Sales Engineering, and Solutions Architecture to ensure our product documentation meets their evolving needsAdvocate for documentation as a key component of delivering our productsCelebrate successes and maintain collaborative culture of our high-performing tech writing teamDetermine resourcing and prioritization of issues affecting product docs teams: tooling, hiring, roadmapping, and moreRepresent product docs to the broader organization: advocate for documentation as a product surface and demonstrate the value of documentation to the businessHelp define our team’s strategy and vision for the long termCollaborate with stakeholders locally as well as remotely in a globally distributed organizationWhat You’ll Need:2+ years of experience in a director-level role, preferably in a SaaS software company Understanding of best practices for documentation aimed at a technical, expert audienceDemonstrable experience of setting, meeting and exceeding OKRs and related metricsA passion for documentation as part of the overall experience of using a software productExcellent skills in communication, process building, and navigating organizational change gained in a software engineering or data analytics environmentAbility to engage with both managers of individual contributors and company leadership, speaking to both technical and business interestsBonus PointsTrack record of bringing a documentation practice to scaleExperience in cybersecurity softwareExperience with connecting tech writing to developer relations#LI-Remote#LI-JC2#LI-OC1#HTFBenefits of Working at CrowdStrike:Remote-first cultureMarket leader in compensation and equity awardsCompetitive vacation and flexible working arrangements Comprehensive and inclusive health benefitsPhysical and mental wellness programsPaid parental leave, including adoption A variety of professional development and mentorship opportunitiesOffices with stocked kitchens when you need to fuel innovation and collaborationWe are committed to fostering a culture of belonging where everyone feels seen, heard, valued for who they are and empowered to succeed. Our approach to cultivating a diverse, equitable, and inclusive culture is rooted in listening, learning and collective action. By embracing the diversity of our people, we achieve our best work and fuel innovation - generating the best possible outcomes for our customers and the communities they serve.CrowdStrike is committed to maintaining an environment of Equal Opportunity and Affirmative Action. If you need reasonable accommodation to access the information provided on this website, please contact Recruiting@crowdstrike.com for further assistance.CrowdStrike, Inc. is committed to fair and equitable compensation practices. The base salary range for this position in the U.S. is $165,000 - $240,000 per year + variable/incentive compensation + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location.CrowdStrike participates in the E-Verify program. Notice of E-Verify Participation Right to Work
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