Business Analyst

 Why SailPoint?Love what you do. And love where you do it. Smart people, fun culture, innovative work, beautiful offices — oh, and everyone’s really nice. That’s what people say about SailPoint. We’re known as the company where everyone wants to work, and we have the awards to prove it. If you’re passionate about outsmarting cybercriminals and working at a company where you can truly have an impact, we want you to join our team in India.SailPoint empowers the largest, most complex organizations by putting identity at the Center of Security and IT.  Our 2,000+ customers include global financial institutions, government entities, and pharmaceutical organizations and more.Who you are?You are a motivated self-starter with a strong sense of responsibility. You have a positive attitude, bring a high level of energy with you every day and have a strong attention to detail. You are comfortable working in a fast-paced environment that requires the flexibility to work with moving targets and changing requirements. You bring 2 or more years of professional experience working in a business analyst or administrative role and can learn new skills quickly.What you’ll do? SailPoint is looking for candidate to support our Professional Services Expert Services (ES) activities.  This role will work with ES and Operations team to provide both day-to-day insights and support of our Services sales opportunities. This role will involve working with CRM and PSA tools to keep records up to date, forecasting accurate, and ensure project invoicing is smooth and efficient. Within the first month, you will be introduced to your team and your job responsibilities by shadowing team members and taking over some administrative tasks. Within 2-3 months you will have taken over major administrative functions and start to operate independently. After 6 months you will have taken ownership of all major analytic functions within the ES team.Responsibilities:Creating and updating opportunities within Salesforce.Reviewing reports of license opportunities to ensure associated services opportunities are linked appropriately.Creating projects within Salesforce and our PSA tool.Working with PS managers and clients to ensure POs, payments, change orders, and invoices are received in a timely manner.Assisting with SOW administration.Assisting with Change Order administration.Assisting with timesheet submission, tracking, and visibility.Reporting and tracking on project hour usage.Working with PS managers to identify opportunities needing updating and ensuring updates occur.Working with ETT Project Managers to follow up on customer projects and scheduling as needed.Requirements: Excellent verbal and written communication skills, and ability to comprehensively and clearly present strategic issues and solutions.Experience with spreadsheet software like Microsoft Excel and Smart sheets a strong plusExperience with Salesforce a strong plusProven skills at cultivating strong working relationships and working well within a team to learn and share knowledge.Ability to work in multiple time zones, specifically supporting the United States time zones.Bachelor’s degree preferred but not required; equivalent experienceTravel:This position requires up to 5% travel.#LI-REMOTE #LI-AS1 SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.