At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation. Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.English follows Japanese.会社概要F5のテクノロジーは、企業のデジタルトランスフォーメーションを可能にするアプリケーションの中核にあります。F5ネットワークスは創業以来一貫して、ビジネスアプリケーションを早く、安全に、かつ常に可用性を担保し、どんなクラウド環境にも対応するアプリケーション基盤を提供しています。私たちは、お客様にとって信頼できるアドバイザーであることに誇りを持ち、25年以上に渡るアプリケーション基盤を支える技術と実績を基に、ビジネス環境に向けた多様なソリューションを展開しています。職務内容今回は製品導入後の保守更新営業を行うリニューアルセールスを募集しています。長期的な関係構築による顧客満足を最優先に、継続的にF5のサービスをお客様へお届けする窓口となるポジションです。製品導入後のお客様である法人やパートナー企業を含む既存顧客に対して、定期的な保守契約更新を行い、サービス利益を創出していただく営業ポジションです。営業やSE等社内の関係者とも連携し、エンドユーザーやパートナー企業に対する顧客満足並びにサービスソリューションの拡大に努めます。電話やメールを中心に、保守契約更新及び延長の提案営業活動を行う。必要に応じ顧客先への訪問も行う担当するアカウントに対して、保守契約更新業務を通じてサービス利益を創出し、四半期毎の目標を達成または超過するお客様やパートナー様との関係構築を行い、高い顧客満足を維持する営業、SEやサポート等の社内関係者と連携し、案件の把握及び管理を行う契約内容の確認、契約書の作成及び管理を行うSFDCを利用し、正確な情報の維持及び管理を行うF5のサービスの価値訴求や認知向上の為の活動を行うパートナーパフォーマンスプログラムにおける窓口となるその他不随する業務を遂行する応募要件IT業界における3年以上の営業関連の実務経験、保守更新営業経験尚可SFDCやSAPなど営業支援ツールの使用経験読み書き聞き取りを含む基本的な英語力Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!Life at F5 is never dull. We are constantly creating application services that help the world’s leading organizations deliver their critical business apps faster and with the highest levels of flexibility, security, performance, and support.Position Summary：We are looking for Renewals Sales Representative to increase our service revenue and awareness. The primary focus will be generating service revenue for maintenance contracts renewal by maintaining contracts and upselling. This role will be working closely with the Sales team to grow F5 services solution to the end users. Our Renewals Sales also provides the services link to the product team in order to maintain and develop the business both from a commercial and solution perspective.What you will do: Maintain and grow revenue with existing customers by managing current renewals and upselling maintenanceTake an account management approach to identify co-termination and reinstatement opportunitiesBuild strong relationships and drive high renewal attach rate with partners and customersClosely work and collaborate with Sales, SE, Support, and other internal teams to ensure complete customer satisfactionIncrease awareness of F5 services by educating customers and internal stakeholdersEffectively negotiate with customers, defend against competitive pressures, and uncover additional opportunitiesBe a Single Contact Window for Partner Performance ProgramsPerform other related duties as assignedWhat you will bring:Over 3 years of Sales related experience in IT industry. Renewals Sales experience is a plusSales force automation tool experience such as SAP or SFCDGoal oriented with excellent numeracy skills and communication skillsAbility to work across international boundaries, cultures and possess working knowledge of the IT industry maintenance processFluent in Japanese and basic English including reading, writing, and healing skillsWhat you will get: Hybrid working mode Career growth and development opportunities Recognitions and Rewards Employee Assistance Program Competitive pay, c comprehensive benefits,, and cool perks Culture of Giving Back Dynamic Diversity & Inclusion i interest groups The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Yello/Workday (ending with f5.com or @myworkday.com).Equal Employment OpportunityIt is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.
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