Let's tomorrow, together.At Ubiquity, we live by the mantra head, heart, and hustle. Head because we use our collective industry know-how to always push ourselves, our clients, and our programs to be the best they can be. Heart because we are always gracious with our time, our collaboration, and with one another. And Hustle because we have grit, tenacity, perseverance, and a proven track record of meeting and exceeding goals—every person, in every role, for our company and our clients.Sound like the right fit? Your tomorrow looks bright at Ubiquity.Your Role:Job Responsibilities:Maintain and monitor complete Systems infrastructureContribute to the evolving design and architecture of reliable and scalable infrastructure.Identify system weaknesses and propose/implement improvements.Design new solutions and maintain or enhance existing Infrastructure to meet the needs of clients and implement solution on the Servers.Plan and implement automation.Write all related documentation / update data in online tools (Changes, Validation docs, systems proposals/recommendation, etc).Work with vendors to design solutions based on business requirements, implementing agreed solutions and preparing documentation for handing over to Tier-2 Systems IT Operations.Proactively Identify and analyze the issues that may hamper the performance of the system and to work closely with the team to resolve issues.Skills and Qualifications:Demonstrated Integrity, attention to detail, professional attitude, and ability to maintain confidentiality.Should be able to lead team and align with Organization vision to support company growth. Linux certifications, Cloud certifications and or Windows certifications Bachelor's degree in Computer Science, Information Systems or similar relevant degree.Work experience of minimum four (4) years in same environment is mandatory for applying to this job.Knowledge, Skills, Abilities & Other Characteristics:Experience with Linux servers in virtualized environments. (VMWare and AWS)In depth knowledge of Linux Systems: RedHat, CentOSHands on experience with MySQL and/or MariaDBKeen of developing automation process through scripts and AnsibleBackground knowledge of protocols such as DNS, HTTPS, LDAP, SMTP, SNMP and etc.Able to assess the risks and analyze problems of the servers and systems running in Linux environment.Experience in Ansible, Docker and Postfix (Roundcube) Windows AD, Bomgar, GSuite is an advantage.Must be comfortable with CLI, and perform a major task using CLI.Background knowledge of Windows environment." What we do.Recognized as the #1 CX provider for disruptors and innovators across financial services, healthcare, and e-commerce, Ubiquity was founded on the belief that our clients and their customers deserve better. Headquartered in New York City with delivery locations in Europe, Asia, and the Americas, Ubiquity provides multilingual, end-to-end solutions for customer experience management, back-office/risk operations, and business transformation, and is proudly certified as a Great Place to Work®.Come as U are, because U Matter at Ubiquity.We’re committed to creating an inclusive employee experience for all. Regardless of race, gender, religion, sexual orientation, age, or disability, we believe that we’re at our best when everyone can contribute their ideas and feels free to be their most authentic self.
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