Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Adobe Analytics Sr Consultant position is a client-facing role requiring both technical and business/marketing knowledge and skills. Adobe Consultant will work to gather and understand their client's unique business requirements and develop and build customized solutions to meet client's analytic and reporting needs with the Adobe Analytics platform. In addition, consultant help each client architect and implement best in class web analytic setup throughout their websites and applications, perform quality checks to ensure that the implementation work has been completed successfully, and diagnose and solve technical issues when they arise. Consultant will not just help setup Analytics for customers, he/she will also be responsible to contribute to overall digital strategy and derive and setup Analytics product integration with other products to solve key business use-cases. It is a very technical job with constant customer interaction.What you'll doGain an in-depth knowledge of a client's website architecture, business model, and online marketing strategyGather, document and help form/guide client business requirements, key performance indicators and other functional and/or technical requirementsCreate project plan and project roadmap with clear outcomes.Design customized solutions and technical tag implementation strategiesSetup the platform in Adobe Launch and DTMGenerate customized web analytic collection code and assist with its implementation and deployment directly on the site or through tag management platformSupport client's developers and third parties throughout the implementation processValidate and debug implementation and follow through on issues until resolvedLight manipulation of JavaScript as needed to customize web analytic solutionsAdvise key stakeholders and drive client success based on clients most important business driversProvide expert services on data sources, data connectors, report builders, heartbeat tracking, app setup (acquisition links, push notification, triggers, etc.,)Help setup integration across other Adobe experience cloud products and external productsInteract frequently with clients via phone, email, and/or in-person-including interaction with marketers, analysts, web developers, and C-level executivesCommunicate confidently and proactively with customers throughout the project life cycleManage multiple client engagements simultaneouslyManage customer expectations appropriately and keep projects on schedule and within scopeBecome an expert in the use of Adobe products and the methods by which they can be used to effectively optimize online businessesWork to educate clients on the best practices in relation to their specific industry and key business requirementsKeep accurate daily records of client billable timeTechnical writing and PowerPoint presentation creation Additional Responsibilities:Act as a technical lead point of contact with Digital Marketing ConsultantsInnovation is the key for Sr Consultants. Ideate and work with different teams to deliver new solutionsConnect with product BU/Engineering team to share new ideas and to provide feature requestsWork with other Consultants to make recommendations in regards to Adobe experience cloud technical implementationsBuild technical/business relationships with Adobe Consultants maintaining the highest level of professionalism.Work and collaborate with Adobe internal teams and client partner relationships.Support additional team members by mentoring and teachingWork closely with the Quality Assurance team to ensure professional delivery of technical implementationsWhat you need to succeedMust have:5+ yrs. of overall experience working in web analytics or a related fieldBachelor's/Master's degree in Computer Science with equivalent work experienceSolid understanding of online marketing, tools and technologyStrong understanding of HTML and web protocolsStrong-to-advanced JavaScript skillsPassion for the internet domain and use of technology to solve business problemsSolid understanding of general business models, concepts and strategiesMust be self-motivated, responsive, professional and dedicated to customer successPossess an innovative, problem-solving, and solutions-oriented mindsetExceptional organizational, presentation, and communication skills- both verbal and writtenDemonstrated ability to learn quickly, be a team player, and manage change effectivelyExtensive knowledge of Microsoft OfficeSpecial consideration given for:Previous experience working with Adobe Analytics or similar toolsWebsite optimization consulting experienceWeb development experienceExtensive Flash, ActionScript, or Flex experienceERP, Saas, or other software implementation experienceDeep vertical industry experience (e.g., Retail, media, financial services, high tech, etc.)Expertise with mobile or social media analyticsAdobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
View Original Job Posting