Our CompanyChanging the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! Adobe Campaign is a technical role that requires providing Consulting advice and support to Clients for Implementing Adobe Campaign solution and any technical advisory required afterwards. This is a client-facing role and requires consultant to collaborate closely with the client, understand their technical and business requirements and then Implement Adobe Campaign solution in a manner client gets most value out of the solution. Consultant’s main objective is to drive successful delivery and maintaining a high level of satisfaction for our customer.You will enable client success by providing innovative solutions leveraging Adobe’s Digital Marketing Suite of products. You will develop coding best practices and solutions that integrate with the client’s current online infrastructure including mobile and any third party advertising efforts. The role includes utilizing and developing best practices for integrating Digital Marketing Products with existing websites, providing support and training to other marketing specialists as needed, mentoring new Development Consultants, maintaining documentation of solutions and integrations, continuing education on new technologies and platforms that provide benefit to the Digital Marketing Suite and the implementations and delivering top notch solutions to clients.What you'll Do Provide Implementation consultancy, Customer Assistance and post-implementation support to Adobe Campaign clients in their deployment and use of Adobe Campaign solution. Specifically (but not limited to):Work with Clients to assess requirementsConfigure & Design Adobe Campaign to meet customer business needs by understanding their database architecture and setting-up ETL and data-flowsConfigure the Adobe Campaign solution to customers’ requirement including Campaigns set-ups, building web pages using ScriptingDevelop customer specific solutions where necessary and document themProactive problem diagnosis, troubleshooting and resolutionCreate Implementation plans for new and existing clientsKnowledge transfer/Training to customers on solution implementedProduct Installations, Upgrades and Configuration activitiesReporting on project delivery to Project Management and Manage projects on your own in smaller projects which don’t have dedicated Project ManagersBuild great working relationship with Onshore Consulting team, Learn and Adopt best- practices from such teams globallyWork closely with the Quality Assurance team to ensure professional delivery of technical implementationsAct as a Development lead point of contact with Digital Marketing ConsultantsLearn multiple Adobe Digital Marketing Solutions and provide multi-product Enablement and Integration solutions to strategic clientsWork with Digital Marketing Consultants to make recommendations in regards to Digital Marketing Suite technical implementationsSupport additional team members by mentoring and teachingWork closely with the Quality Assurance team to ensure professional delivery of Business Consulting Service to your clientsWhat you need to succeed Expertise and Experience in SQL (Oracle / SQL Server / PostgreSQL)Programming experience (Javascript / Java / VB / C# / PHP)Knowledge on Web Technologies like HTML, CSS would be a plusAbility to develop creative solutions to problemsAble to multi-task in a dynamic environmentGood communication skills to ensure effective customer interactions, communications, and documentationSelf-starter - Organized and highly motivatedFast learner, ability to learn new technologies/languagesKnowledge of HTML DOM manipulation and page load events a plusProject Management skills a plusAble to work independently with minimal supervisionTechnology SummaryAdobe's solutions meet the needs of a diverse customer base that spans from consumer to enterprise. The Digital Marketing Suite enables online marketing agility to enable organizations to attract new audiences, deliver targeted, relevant content, and optimize site campaigns real-time for increased click-through, conversions, and revenue. By combining Adobe's content creation tools and ubiquitous clients with Adobe's Online Marketing Suite, Adobe is well positioned to deliver solutions that can transform the future of engaging experiences and ecommerce across all digital content, platforms and devices. For designers, developers, and online marketers, an integrated workflow - with optimization capabilities embedded in the creation tools - will streamline the creation and delivery of relevant content and applications. This optimization will enable advertisers and advertising agencies, publishers, and e-tailers to realize greater ROI from their digital media investments and improve their end users' experiences.Adobe Campaign (erstwhile Neolane) is a world-class, cross channel campaign management solution that powers marketers as they harness the intelligence of an integrated customer profile, build meaningful relationships with their customers, deliver relevant offers and messages, and orchestrate great experiences – in real-time; all through an open and flexible architecture.Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.
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