Belonging & Inclusion Champion / Program Manager

Company: Q2
Company: Q2
Location: Austin, TX
Commitment: Full time
Posted on: 2023-09-08 06:12
As passionate about our people as we are about our mission.What We’re All About:Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients.  At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.What Makes Q2 Special?Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.The Job At-A-Glance:At Q2, we believe everyone deserves an inclusive workplace and to feel that they belong. Our DEI focus and people-centric culture remains fundamental to our business and and our mission of building strong and diverse communities by strengthening their financial institutions is demonstrated throughout the organization and core to our employee experience.   The Belonging and Inclusion Champion is responsible for developing and implementing strategies to promote diversity, equity, and inclusion within the organization, and to create a sense of belonging for all employees. This individual will work closely with leadership and employees to foster an inclusive culture that values and respects all individuals and promotes diversity in all aspects of the organization. Q2 is seeking an exceptional candidate to accelerate our DEI journey promoting and realizing DEI gains within our global landscape.  Our DEI framework today includes focus on organizational learning, building community and improving diverse representation. Your understanding of the organization’s strategy and business operations is critical in order to successfully apply inclusion and belonging concepts into Q2’s organizational culture, programs and policies. Your contributions will be critical and integral to leading and delivering broad cross-functional efforts in alignment with our company’s mission and further strengthening our corporate culture. You will share your expertise on enhancing results in diversity, equity, and inclusion, and collaborate with senior leaders to orchestrate these efforts.  You will be continually evaluating, identifying, analyzing, and communicating DEI trends, issues, and opportunities to the organization, all while understanding business implications and impacts to people and the organization. Your relationships with business leaders and subject matter experts across the organization will allow you to build allies, source opportunities for collaboration and drive DEI initiatives. Success will require bringing and/or carrying forward key elements to the DEI enterprise-wide plan, while also measuring the timelines, milestones, delivery, and success of those plans. Your ability to influence, facilitate, communicate and collaborate will be essential to success in the role. Your experience and strength at leading and influencing cross-functional teams to achieve results is one of the key ways you will achieve the organization’s DEI goals and your strategic plan.As part of Q2’s People organization, the Belonging and Inclusion focus will be instrumental in the future success of our 2300+ employees across the globe.  We need your energy, enthusiasm, talents and drive to deliver programs to strengthen our people, our company and the communities in which we serve.A Typical Day:To further grow the organizational belonging and inclusion climate, collaboration will be essential to this role’s success. You must actively engage as a cross-functional partner on a daily basis with important links across teams including, but not limited to, the following: Business LeadersEmployees in all locations, teams and at all levels of tenure and responsibilityFinance, Marketing, Communications, Accounting, ProcurementL&D:  Assess, develop, deliver or ensure delivery of appropriate, learning solutions (e-learning, workshops, conversations, learning opportunities, etc.). Recommend and monitor metrics that measure learning effectiveness and return on investment.Culture and Community Giving: Connect strategic philanthropy and community support. Design and develop new diversity/affinity groups with both leadership and operational support. Support event and collaboration opportunities for both company-wide and small group settings.HR Functions: High degree of collaboration with TA and HR Employee Experience team members who represent internal business units, Benefits Team and HR Information Systems teams for data and analysis  Bring Your Passion, Do What You Love. Here's What We're Looking For:Bachelor’s degree required or demonstrated equivalent combination of education, training and experience8+ years of relevant experience, with at least 5 years experience managing DEI programs with a strong preference for experience within a corporate, publicly traded global companyExperience in a strategic HR role with an executive-level interface and a high degree of executive influenceStrong acumen with diversity concepts with proven and demonstrated track record of leading and being accountable for successful corporate global diversity and inclusion-related initiatives and programsCollaborative with a natural orientation towards community buildingExperience working in a fast-paced environmentDeadline focused, organized and able to prioritize multiple projects and handle ad hoc requests while communicating shifts in prioritization as requiredExpert presentation and training facilitation skills, both in-person and virtualExcellent verbal and written communication skillsAbility to influence a broad group of stakeholders, partners and senior leaders – without reporting authorityKnowledge of requirements and responsibilities for communicating sensitive information in a responsible manner that promotes the company’s goals for diversity, equity and inclusionExceptional consulting, negotiation and coaching skills for all levels within the organization; as well as demonstrated successful experience at multiple levels of an organizationBe proactively curious - investigate best practices, trends and innovations; use the knowledge to help shape our annual plan and priorities. Understands impact of emerging learning trends and their implications for and its customersProven problem solving and decision-making abilities, as well as strong analytical and critical thinking skillsAbility to work independently with solutions-focused approach; demonstrated personal drive and sense of urgency, pushing self and others for results; “hands on” approach and an independent thinker with strong organizational skills, customer focus and orientation.Strong business acumen and knowledge of MS Office Suite, navigation of HCM systems, ability to leverage technology to deliver results critical for successWork Environment:  Due to the highly collaborative nature of the job, working on the Austin campus 3 days per week is required.  This job is primarily performed in an office setting but may require some travel to attend meetings or events. The work environment is generally quiet and professional.#LI-BW1Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.Health & WellnessHybrid & Remote Work Opportunities                                                                  Flexible Time OffCareer Development & Mentoring ProgramsGenerous Retirement Benefit Plans, including a company-matching HSA program.Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parentsCommunity Volunteering & Company Philanthropy ProgramsEmployee Peer Recognition Programs – “You Earned it”Click here to find out more about the benefits we offer.How We Give Back to the Community:You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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