As passionate about our people as we are about our mission.What We’re All About:Q2 is proud of delivering our mobile banking platform and technology solutions, globally, to more than 22 million end users across our 1,300 financial institutions and fintech clients. At Q2, our mission is simple: Build strong, diverse communities by strengthening their financial institutions. We accomplish that by investing in the communities where both our customers and employees serve and live.What Makes Q2 Special?Being as passionate about our people as we are about our mission. We celebrate our employees in many ways, including our “Circle of Awesomeness” award ceremony and day of employee celebration among others! We invest in the growth and development of our team members through ongoing learning opportunities, mentorship programs, internal mobility, and meaningful leadership relationships. We also know that nothing builds trust and collaboration like having fun. We hold an annual Dodgeball for Charity event at our Q2 Stadium in Austin, inviting other local companies to play, and community organizations we support to raise money and awareness together.Come join one of the most talented and fastest growing Data Engineering team in Q2-Helix where there is no end to the learning opportunities available to you. As the database engineer of the SQL Server platform, you will be responsible for driving the tuning, configuration, maintenance, and performance of critical SQL Server systems to ensure the availability and consistent performance of our customer facing applications. This is a “hands-on” position requiring very effective technical skills, as well as good interpersonal and communication skills. In this role you will be the face and advocate for SQL server at Q2 and helping the organization mature its best practices when dealing with SQL databases. The ability to troubleshoot and solve advanced SQL performance issues, automate complex tasks, and write custom solutions to problems will be critical to the success of this role. We are looking for a database engineer that has matured skills in writing/maintaining highly scalable SQL code on an OLTP system.ResponsibilitiesEstablish standards and practices to configure and maintain database servers and processes, including monitoring of system health and performance, to ensure high levels of performance, availability, and securityOnboard and operationalize new businesses brought on by acquisition in order to bring them up to our standard and ensure that they can scaleIndependently analyze, solve, and correct issues in real time, providing problem resolution end-to-endIdentify new opportunities and help refine automation of regular processes, track issues, and document changesWork in an Agile Scrum or equivalent modelsSolve/Assist in complex query tuning and schema refinementExpert in troubleshooting performance issuesJoin the on-call rotation with other EngineersShare domain and technical expertise, providing technical mentorship and cross-training to other peers and team membersSkills and Qualifications12+ years of experience writing performant/maintainable/scalable SQL6+ years MS SQL Server experience requiredMatured experience in T-SQL and scripting skills.Advance knowledge of Query Optimizer and query performance tuningWorking knowledge of SQL Server Internals, wait types, scheduling, etc.Working knowledge of query parallelism and worker thread utilizationWorking experience in Windows Clustering, partitioning, purging conceptsKnowledge of Microsoft Azure Cloud (IAAS)Excellent written and verbal communicationAbility to organize and plan work independently is critical.Ability to work in a rapidly changing environmentAbility to multi-task and context-switch effectively between different activities and teamsKnowledge on Microsoft cloud managed DBs/Systems, e.g. Managed SQL Instance, Azure SQL DB etc. will be a big plus.NET or other object-oriented development experience a big plusDomain knowledge and experience in the banking/fintech industry is a plusHealth & WellnessHybrid & Remote Work Opportunities Flexible Time OffCareer Development & Mentoring ProgramsGenerous Retirement Benefit Plans, including a company-matching HSA program.Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parentsCommunity Volunteering & Company Philanthropy ProgramsEmployee Peer Recognition Programs – “You Earned it”How We Give Back to the Community:You can learn more about our Q2 Spark Program, Q2 Philanthropy fund, and our employee volunteering programs on our Q2 Community page. Q2 supports dozens of wide-reaching organizations, such as the African American Leadership Institute, Ladders for Leaders, and The Trevor Project, promoting diversity and success in leadership and technology. Other deserving beneficiaries include Resource Center helping LGBTQ communities, JDRF, and Homes for our Troops, a group helping veterans rebuild their lives with specially adapted homes.At Q2, our goal is to be a diverse and inclusive workforce that fosters mutual respect for our employees and the communities we serve. Q2 is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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