Senior Product Manager, Print as a Service

Senior Product Manager, Print as a ServiceDescription -HP has committed to a strategic pivot to a “service-first” approach to products/solutions with the aim of delivering higher customer value in novel ways.  Our newly created Consumer Services and Solutions (CSS) organization is charged with creating, incubating, delivering, and managing innovative new service businesses and business models. As a product leader in CSS, you will spearhead the development and delivery of print-as-a-service, transforming the way consumers and small businesses utilize print and fundamentally changing the relationships they have with HP.  You will orchestrate the discovery and socialization of market requirements, lead the development of the service and its extensions, and be accountable for their market success.  As agents for change within HP, for this role we are seeking a strong product leader who is an entrepreneur at their core, exhibiting an intense curiosity, an agile mindset, and a strong passion for using technology to create frictionless customer experiences at scale. If you are visionary, quick to embrace new technologies, use cutting edge development and innovation practices, have worked in continuous delivery/continuous integration environments, and have demonstrated the ability to collaborate with internal and external partners to incorporate capabilities that will accelerate the uniqueness of novel solutions – we’d love to hear from you. As a CSS Product Leader, You…Possess an entrepreneurial mindsetAre passionate about building great products and user experiences and can inspire passion in others to create a shared vision that people can adopt as their ownAre extremely comfortable getting into the trenches with engineers and designers and weighing in on architectural choices and UX decisionsOperate with purpose. HP is a massive, Fortune 100 organization, but your contribution to further our growth is critical, so you advance your purpose in all that you doOperate at a strategic level with senior leaders and to roll up your sleeves and work tactically with individuals across the organization to drive resultsUnderstand how to the construct the right offer and value proposition to end customers and partners to ensure we can quickly shift our business modelKnow our customers and can develop and define customer segmentation strategies and customer experience plans and execute themStay in-tune with our competitors and their solutions as well as the broader landscape of as-a-service innovation, pushing internally to continually deliver increasing customer valueFoster mutually beneficial relationships with internal and external partners as well as other functional teams within CSSContribute to the development of innovative principles and ideas, and successfully operate in complex disciplinesInfluence at the vice president level at HP and partner organizationsHold yourself accountable and relish making tough decisionsDemonstrate a strong empathy for the customer to fulfill their needs as well as empathy for your colleagues to create an effective and well-performing teamAre optimistic and enthusiastic, a positive force and energy-giver for your teamKey ResponsibilitiesManage the end-to-end product lifecycle (concept to release to refine)Drive deep understanding of customer via traditional & new market research methodsDevelop end-to-end business case for product/service and leverages relevant tools such as business model canvas, 3Cs, 4Ps, Value Chain models, etc.Lead prioritization decision-making, weighing input from key stakeholders, market perspective, and business goalsPartner with cross-functional team members toward the successful realization of the vision.  Includes R&D, Marketing, Region, Ops, Channel Partners, Legal, Finance, IT etc.Achieve buy-in on product vision, strategy, and commercials from the channel partnersEffectively blend high-level and detail-oriented approachesFrequently present to VP and higher on all aspects of the productMaintain a relentless focus on data-based decision making, customer insights, and executionBring in logical and analytical thinking in problem solvingKnowledge, Experience, and Education Required7+ years of product management experience building new solutions for consumer markets, with at least one year in a general marketing function beyond product managementExceptional problem solving and analytical skills with the ability to drive insights into actionStrong foundational understanding of product financial concepts and ability to manage advanced financial analysisMastery of complex solutions integrating software, hardware, firmware, consumer UI, ecommerce, cloud, and supply chainExperience influencing at the vice president and above internally as well as with customers and partnersStrong leadership skills and high emotional intelligenceAbility to communicate across all levels of the organization, technical and non-technical audiences, to convey product information and processes in a clear and concise fashionInternational experience highly desired, preferably in both developed and emerging marketsOutstanding organizational and communication skillsMBA preferred. BA or BS requiredWhy HP?You want to work for us to solve real problems, be the disruptor in chief to overturn existing consumer behaviors and have the fire to radically transform our products/services in the next 5-10 years. You will have flexibility on your budgets, strong organizational support for radical innovation and a day-to-day operating environment of a start-up – roll up your sleeves to get work done.Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The typical base pay range for this role across the U.S. is $116,900 to $180,000 annually with additional opportunities for pay in the form of bonus and/or equity. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.#LI-POSTJob -MarketingSchedule -Full timeShift -No shift premium (United States of America)Travel -Not SpecifiedRelocation -Not SpecifiedEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.