Flex PS defective material analyst

Flex PS defective material analystDescription -Job scope/summary:This position is part of CS EMEA Supply Chain Operations team and a key position for PS (Personal Systems) covering commercial desktop and consumer operations with strategic partner Flex. Defective material analyst owns end 2 end process for all defective material returned to OSSP (Outsourced service Partner).Analyst is accountable to drive strategy which defective material should be returned for further disposition and manage associated warranty nonrecovery costs. This position is also in charge of defective budget composition and its follow-up analyzing all trends of WNR (warranty non-recovery) cost per various patterns like billing reason, commodity, etc.Defective material analyst is control tower for complete defectives spare parts flow and decision maker which commodities will be collected from customers and how will be handled with them.Job specifics/responsibilities/accountabilities and deliverablesBusiness Analysis:​Business analysis for all defectives material sent to OSSP​Monitor key operational parameters driving material optimization​Define, implement and monitor corrective actions to reduce costs​Defectives flow monitoring ​Finance:​Understand and make analysis of cost buckets (NFF, repair, credit, scrap)​Month-end closure– monitoring of volumes and spend WNR​Cost predictability based on WNR trends​Invoicing mgt – control of correct flow of invoices​Budget closure and forecast ​Key Metrics:​Cost: WNR, DMR, scrap rates, e2e TAT​Finance: interventions, acknowledged volumes, return rates​Material: mix, excess, yield, wty rate​Partner Management:​Regular metrics follow-up​​Support business partner mgt/business account managerOSSP point of contact if any issue with return to vendor process​Education (degree) and professional experience required:Materials/engineering/logistics degree or equivalent experienceTypically, 4+ years of experience in a supply chain function (e.g. demand planning)Typically, 0-2 years of direct or indirect people management experienceOther requirements:Excellent analytical skills (advanced Microsoft Excel)Excellent presentation skills (advanced Microsoft PowerPoint)Attention to detailsFluent written and spoken English  Capability to work with external partners – cooperation, negotiationExperience in a multifunctional environmentPersonal skills and qualities:Excellent Communication skillsLeadership - Ability to communicate skillfully and get results through others, to think strategically, promote creative thinking and implement initiatives.Independence and ability to work in a team. Ability to effectively interact and develop relationship with HP teams and external partners.Planning and Organization - Department basics, priorities, budgets, schedules, project mgt, business fundamentals, etc.Business Knowledge - Knowledge of Support operations, its critical success factors, strategic direction of our products, human and material resourcesWe’re looking for visionaries who are ready to make an impact on the way the world works. At HP, the future’s yours to create!This is to inform you that HP Inc. Bulgaria EOOD (“HP”) is personal data controller. Some of the information that you provide voluntarily is personal data and falls under the protection regime under the General Data Protection Regulation and the Bulgarian Personal Data Protection Act. The personal data provided by you will be processed for the purposes of the selection process as well as in respect of any future contract of employment between you and HP. HP takes the responsibility to handle, use and store your personal data, ensuring its protection and confidentiality.#LI-POSTJob -Supply Chain & OperationsSchedule -Full timeShift -Standard Shift (Bulgaria)Travel -Relocation -EEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.