Veeva is a mission-driven organization that aspires to help our customers in Life Sciences and Regulated industries bring their products to market, faster. We are shaped by our values: Do the Right Thing, Customer Success, Employee Success, and Speed. Our teams develop transformative cloud software, services, consulting, and data to make our customers more efficient and effective in everything they do. Veeva is a work anywhere company. You can work at home, at a customer site, or in an office on any given day. As a Public Benefit Corporation , you will also work for a company focused on making a positive impact on its customers, employees, and communities. The Role The vision of our Link product family is to connect life sciences with key people to improve research and care. Link for Key Accounts is a product that helps key account managers in pharma to build relationships with stakeholders that drive customer-centric innovation and long-term partnerships. As the Associate Lead of Account Insights, you will lead and develop a remote team of web researchers who will collect key account documents, while following compliance and quality standards. You will design production processes and drive process improvements as well as technology solutions to aid in the automatic capturing of relevant information by document type. You will partner with quality control to identify and eliminate the root causes of quality issues. You are highly motivated with a “can do” attitude. You are analytical, methodical, technical, and detail-oriented. You communicate effectively with managers, analysts, and software engineers. You are comfortable working remotely in an international environment. We care about a great cultural fit. You should enjoy working at speed in multicultural teams. If you are excited about data, life sciences, and working for a fast-growing tech company, we are the optimal fit. What You'll Do Develop a large repository of key account documents within target markets Establish technology solutions to generate critical insights from the documents collected Own your team’s KPIs and use them to manage performance Monitor and improve efficiency, quality, and coverage metrics Scale and lead a team of 40 data curators Requirements University bachelor's degree field related to business, engineering, or life sciences Managed business process design and optimization 1+ years of working experience in a fast-paced environment (including internships) Comfortable working remotely and leading large teams in an international environment Nice to Have Industry experience in life sciences, healthcare especially around market structure and market access Skilled with SQL and data analysis tools (e.g., Minitab, Knime) Understanding of machine learning techniques #RemoteHungary Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world. Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams. Apply for this job
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