Consumer Sales Support

Consumer Sales SupportDescription -Are you passionate about consumer retail and thrive in a dynamic, fast-paced environment? HP Canada is seeking a highly motivated and proactive Sales Support Specialist to join our growing team. As a key player in our consumer retail business, you will be responsible for providing essential support to our sales team, ensuring seamless operations and excellent customer service.Responsibilities: Sales Administration: Assist the sales team with order processing, pricing, and contract management. Maintain accurate and up-to-date sales records and databases. Prepare sales reports and analyze key performance metrics to identify trends and opportunities for improvement.Customer Support: Serve as a point of contact for customers, addressing inquiries, and providing product information. Resolve customer issues and escalate complex matters to the appropriate teams. Ensure a high level of customer satisfaction by delivering exceptional service.Inventory Management: Collaborate with the inventory and logistics team to track product availability and shipments. Coordinate with warehouses and suppliers to fulfill customer orders in a timely manner. Monitor inventory levels to avoid stockouts and optimize stock rotation.Sales Coordination: Coordinate sales meetings, conference calls, and events. Provide logistical support for trade shows and promotional activities. Collaborate with marketing and sales teams to execute successful sales campaigns.Market Research: Stay informed about consumer retail industry trends, competitor activities, and market dynamics. Analyze data and present insights to support strategic decision-making.Education and Experience Required: Education: Bachelor's degree in business, marketing, or a related field.Experience: 2+ years of experience in sales support, customer service, or related roles within the consumer retail industry. Experience in the gaming industry would be an asset.Strong Communication: Excellent verbal and written communication skills. Ability to interact professionally with customers, sales representatives, and internal teams.Organizational Skills: Exceptional organizational skills with a keen eye for detail. Ability to handle multiple tasks simultaneously and prioritize deadlines effectively.Analytical Mindset: Proficient in data analysis and using relevant tools to draw meaningful insights. Comfortable with Excel and other analytical software.Customer-Focused: A customer-centric mindset with a dedication to delivering exceptional customer experiences.Team Player: Collaborative and able to work effectively with cross-functional teams.Adaptability: Ability to adapt to a rapidly changing environment and take initiative in problem-solving.Tech-Savvy: Proficient in MS Office Suite and experience with CRM software is a plus.Passion for Consumer Retail: Demonstrated interest in consumer retail trends and products.Join our passionate and dynamic team and be part of a company that values creativity, innovation, and growth. Apply now to contribute to our success and make a significant impact in the consumer retail industry!HP Canada is an equal opportunity employer. We welcome the many dimensions of diversity.  Upon request by qualified candidates, accommodation of special needs may be considered during all stages of the selection process within the framework of the HP Accommodation Policy.  If you need assistance in filling out the employment application or require a reasonable accommodation while seeking employment, please e-mail hrgsglobalstaffing@hp.com. Note: This option is reserved for applicants needing a reasonable accommodation related to a disability. In order to satisfy our contractual obligations with clients, the successful candidate will be required to pass a basic, standard Criminal Records check.  You will also be required to sign off on HP's Confidentiality, Non-Solicitation and Conflict of Interest Agreement.Job -Sales OperationsSchedule -Full timeShift -No Shift premium (Canada)Travel -NoRelocation -NoEEO Tagline - HP Inc. is EEO F/M/Protected Veteran/ Individual with Disabilities.