Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Senior Front-End Developer, Design SystemWho is Genesys?Every year, Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. We are 8000+ employees that hail from 50+ countries and speak 15+ languages. Just like this role, our design team is fully remote. Our designers work as part of multi-disciplinary teams that balance the thinking required to understand complex problems with the work and flexibility required to get high-quality working software into the hands of our customers.What do we do?At Genesys, we connect with our customers through empathy. Our goal every day is to empower our customers to help their customers feel remembered, heard, and understood. This is the foundation of an empathetic customer experience we build and deliver. Our goal is to give every customer precisely the experience they want every time, whether that’s an agent who sympathizes while solving a complex issue or a quick answer from a bot.Who are you?You are a talented and experienced front-end developer with exceptional problem-solving abilities, clear communication skills, and solid instincts. You are a self-starter who brings original ideas and fresh approaches to each team they work on. You are responsive, flexible and thrive in collaborative and cross-functional work environments. You are passionate about design systems and their power for product teams in crafting consistent user experiences.Experience You Bring:Ability to architect, design, and influence the direction of a Design System and Web Components Library to a high degree of qualityExperience contributing and providing technical guidance to a software development team to ship high-quality, performant, and secure softwareExperience contributing reusable components and resources to a Design System, and helping drive industry best practices in the codebase and wider Design System workAn interest and 'eye' for design and a desire to work closely with visual and product designersProactively identify issues and improvement opportunities and follows up on themAbility and desire to work in a highly collaborative and cross-functional teamRequirements to be considered:5 yrs+ of software development experience building large, responsive, and accessible SaaS applications with frameworks such as React or AngularExperience building front-end component librariesExperience contributing to an agile software team, including mentoring junior developersOur Benefits:Flexible work schedules and work-from-home optionsDevelopment and career growth opportunitiesExcellent pension schemeBonus schemeHealth InsuranceIncome Protection & Life AssuranceFamily-friendly leave allowances, including paid maternity and paternity leave.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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