Build something new with a world-class team.At Genesys, we allow our employees to make their mark by entrusting them to make decisions and do what they’ve been hired to do: their very best. Your potential is waiting; why are you?Genesys is pivotal for developing interaction processing system. This team is responsible for development and maintenance of Genesys Engage Premise products. We seek an applicant who will thrive in an open, dynamic, flexible, fun, spirited, collaborative environment; an individual who desires creative freedom and the opportunity to work in a high performing team. Multi-Cloud developer responsibilities are: Design, prototype, develop and maintain both new as well as existing functionalities. Key ResponsibilitiesAnalysing the product requirements or defects.Design and develop new product features or fix defects within estimated plans for development.Provide estimations of work effort for requirement.Review design and code of peersReproduce and fix defectsDefine and manage the build.Implement and unit test developed features.Contribute as QA in a high performing self organised team.Stakeholder management to handle Care team and Customers on call.Proactive communication to Stakeholders.Automate unit test cases for the newly developed features with Continuous Integration (CI) framework.Familiar with Agile working model and JIRA tool.Skills & ToolsGood analytical, debugging and communication skills.Expertise in CORE Java programming.Well versed with multithreading concepts/programming & exposure to debugging tools/techniques for profiling Java.In depth knowledge about Eclipse IDE including creating plugins of our own.Expertise in Javascript development.Good understanding of OOPS is a MUST along with exposure to Object Oriented Design (OOD) & AnalysisKnowledge about VXML and SCXML files. Sound understanding of XPT files.Knowledge about VoIP technologies (like SIP/RTP/RTCP) would be an added advantage.Exposure to web-based applications would be added advantage.Familiarity with formal design processes would be an added advantage.Exposure to Cloud Platforms like Azure, AWS etc. and microservice architecture.About Genesys:Every year, Genesys orchestrates billions of remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service™ our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit www.genesys.com.Reasonable Accommodations:If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may complete the Reasonable Accommodations Form for assistance. Please use the Candidate field in the dropdown menu to ensure a timely response.This form is designed to assist job seekers who seek reasonable accommodation for the application process. Submissions entered for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
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